Tech Lead, End User Experience/Desktop Engineer

Tech-Lead, End User Experience/Desktop Engineer Rate: Open Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote Qualifications 8+ years of experience in desktop engineering or end-user computing roles Experience deploying applications across enterprise desktop workstations using modern tools Experience supporting Windows desktop operating system environments VDI (primary focus): VMware Horizon background strongly preferred; Citrix or other VDI experience is acceptable Automation: PowerShell is required. Python scripting is a plus. Git preferred Endpoint management and virtualization: Strong troubleshooting skills; \"Jack of many trades\" profile Packaging: Application packaging knowledge is a plus (Omnissa/VMware Horizon framework preferred) Desktop Application Troubleshooting Experience operating in a DevOps culture. Terraform nice to have Must have enterprise-level experience with change management, peer review, and approval processes Experience supporting a minimum environment size of 750 endpoints Responsibilities Develop and implement engineering solutions for the desktop environment Lead and manage technical projects from conception to completion Packages application deployments for end-user environment using VMware AppStacks and similar technologies Create technical specifications and architectural designs for complex solutions Establish technical standards, best practices, and design patterns for the team Preserves end user profile settings virtual desktop environments Troubleshoots application installation, performance, and runtime issues within the desktop environments Maintain and oversee Operating System base builds to include feature updates, software updates, and/or vulnerability remediation Meet with Business, IT and Security Leaders to develop requirements and communicate changes to the environment Request Technology