Counselor and Support Group Facilitator

The YWCA Greater Harrisburg is seeking a full-time professional to join our team as a Counselor and Support Group Facilitator.

The Counselor and Support Group Facilitator provides trauma-informed, empowerment-based emotional support and advocacy to survivors of domestic violence, sexual assault, and related forms of trauma. This role offers individual, empowerment-based counseling and facilitates support groups for survivors and non-offending loved ones. The Counselor and Support Group Facilitator works collaboratively with the advocacy team to ensure survivors receive comprehensive, compassionate, and culturally responsive services that promote resilience and recovery.

• Salary: $21/hr.
• Working Hours: 11am-7pm or 12pm - 8pm

Responsibilities: 

• Provide trauma-informed, non-clinical support and individual counseling to survivors and their non-offending loved ones.
• Facilitate in-house and community-based support and psychoeducational groups.
• Collaborate with advocacy staff to connect participants with resources, safety planning, and referrals.
• Coordinate the annual support group schedule and maintain confidential client documentation.
• Provide crisis intervention, hotline support, shelter services, and medical/legal accompaniments.
• Serve as an on-call advocate and participate in team meetings, case reviews, and community outreach.
• Support program evaluation and continuous quality improvement initiatives.

Successful Candidates Will Demonstrate:

• A professional, respectful, and inclusive approach.
• Accountability, self-motivation, and the ability to meet goals.
• Strong crisis intervention skills with the ability to remain calm and adaptable under pressure.
• Experience providing counseling, advocacy, or other direct human services.
• Knowledge of trauma, victim advocacy, and survivor-centered, trauma-informed practices.
• Excellent organizational, time management, documentation, and communication skills.
• Familiarity with community resources, legal systems, and law enforcement.
• Proficiency with computers and the ability to learn new case management software.

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field, plus at least two years of relevant counseling or direct service experience.
• Demonstrated commitment to empowerment-based, survivor-centered, and trauma-informed care.
• Valid driver's license and reliable personal vehicle for travel throughout Dauphin and Perry Counties (employee transportation only; mileage reimbursed).
• Current FBI, Pennsylvania Child Abuse, and Pennsylvania State Police Clearances.

Why You'll Love Working With Us – Check Out Our Awesome Benefits!

✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy

Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones

Short & Long-Term Disability – We've got your back when life takes an unexpected turn

Pension Retirement Plan – Start earning a pension after just two short years of service

403(b) Retirement Plan – Begin contributing on day one to secure your financial future

Generous Paid Time Off – Recharge with paid time off days and sick days

11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most