Partnership Success Manager - Florida

Job Description

Job Description

Job Description

Can you walk into any school and instantly relate to anyone on staff because you know and have shared their school-year experience?

Do you believe strong relationships are the secret to business success?

Are you comfortable traveling 100+ days a year so that you can be in person and create meaningful relationships with clients?

If you answered "YES!" to all three, you just might be our next Partnership Success Manager !

240 Tutoring is looking for a kind, confident, strategic communicator to serve as the face and heart of our partner experience. This person will be the steady hand, the listening ear, and the go-to guide for our institutional partners in teacher education.

To build lasting, trust-based relationships with our Florida partners—ensuring their success feels like your own. You'll be their advocate, their cheerleader, and their problem solver, showing up with empathy, strategy, and follow-through from day one to long after the partnership is established.

• Own the partner relationship from initial conversations through renewal and beyond, becoming their trusted point of contact.

• Listen deeply to each partner's goals and pain points, ensuring your support is personalized, relevant, and proactive.

• Communicate with clarity and heart —whether guiding through tough conversations or celebrating a win.

• Anticipate and address issues before they escalate, offering solutions that align with both partner needs and company goals.

• Collaborate cross-functionally with internal teams (tech, product, curriculum) to make sure the partner experience is seamless.

• Celebrate partners' wins with intentional gestures that reflect their values and victories.

• Track milestones and outcomes across partner programs to inform strategy and foster continuous improvement.

• Adapt your communication style to meet each partner where they are—whether that's drop-ins, virtual calls, thoughtful emails, or a quick celebratory text.

• A customer-first mindset —you don't just want to solve problems, you want to understand people.

• 3+ years of classroom teaching experience (public schools or private education settings).

• Excellent communication skills , both written and verbal, with a natural ability to build rapport and trust.

• A servant-leader approach —you're not afraid to get in the trenches to help a partner succeed.

• High emotional intelligence and the stamina to stay emotionally present through complex or stressful situations.

• Confidence in handling difficult conversations with grace, empathy, and clarity.

• Tech-savvy with systems like G-Suite, HubSpot, Slack, and CRMs.

• Proven organization and follow-up skills—your calendar and inbox are your superpowers.

• A strong sense of integrity —you'd return a lost wallet with the cash still inside.

• Have experience in teacher prep, higher ed partnerships, or B2B SaaS in education.

• Are energized by variety—no two partner situations or weeks are the same.

• Like to add unexpected touches to client relationships (coffee runs, surprise swag, handwritten cards).

• Job Type: Full-time

• Salary: $80,000 – $90,000 per year

• Location: Florida / Remote with up to 100 days of travel required to partner campuses or industry events.

• Benefits:
• Medical Insurance with employer contribution and $0 copays
• Dental Insurance
• Vision insurance
• Life insurance
• 401(k) + employer contribution
• Paid time off
• Parental leave
• Professional development assistance

• Light up at the idea of building meaningful partnerships in the world of education
• Believe the little things—follow-ups, kindness, and integrity—make the biggest difference
• Are you ready to be someone's "person"

Background Check: 240 will conduct a background check for the final candidate in this hiring process. Any offer made will be contingent upon the passing of this background check.

90-Day Introductory Period: All new employees will begin with a 90-day introductory period during which we will assess job performance, adherence to company policies, and overall fit for the role.

240 Satisfaction Guarantee: This job comes with a Job Satisfaction Guarantee. The company will give you two months' pay to quit if you are not 100% happy with your new job in the first three months.