Product Simplification & Resilience Lead, Global Core Payments - SVP

Treasury and Trade Solutions (TTS) is a market leading, award‑winning provider of cash management, cards and trade solutions to financial institutions, public sector and corporate clients around the world. With a global network spanning 100+ countries, we are uniquely qualified to service clients with local and cross‑border interests and provide integrated reporting and management. TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients’ rapidly evolving treasury requirements and unlock new opportunities for growth. We provide clients with dynamic information, tools, and APIs to effectively manage their portfolios, financial positions, working capital and supply chains. Responsibilities Lead the global product simplification strategy for domestic core payments, establishing it as a primary pathway to end‑to‑end resilience across all markets and product lines. Define and oversee the execution of strategic simplification programs, including governance frameworks, OKRs, country‑level analysis, and a structured roadmap for resource and investment prioritization. Partner with product, operations and technology teams to reduce architectural complexity and drive measurable improvements, thereby reducing complexity and fundamentally improving overall resilience. Analyze market intelligence and sector trends to identify commercial opportunities, shape product development roadmaps and refine pricing and go‑to‑market strategies. Champion Core Payments commercialization efforts for the Corporate & Commercial Banking segment, translating product simplification and process advancements into tangible client value and market opportunities. Monitor product and portfolio performance, analyze vertical‑specific P&L drivers and implement targeted strategies to meet profitability and growth goals. Communicate progress on simplification strategy to senior stakeholders, reporting on key performance indicators and escalating risks with transparency and appropriate corrective actions. Proactively identify opportunities for simplification to mitigate a broad spectrum of resilience risks, ensuring that appropriate and strategic corrective measures are put in place. Drive continuous improvement in our product simplification efforts and overall resilience capabilities, staying abreast of industry best practices, evolving regulatory requirements and leveraging simplification as a lever for resilience. Manage product risk, regulatory compliance and control documentation, ensuring all products adhere to applicable standards globally and align with legal, credit and operational requirements. Required Qualifications & Skills 10 or more years of experience in product management or product development, with demonstrated expertise in leading complex, cross‑functional initiatives. Deep knowledge of the payments ecosystem, including regulatory frameworks, industry best practices and the application of simplification principles to improve system robustness. Ability to develop and execute commercialization strategies that translate product improvements into client value and business growth across key market segments. Strong analytical capability, with experience conducting quantitative and qualitative analysis to evaluate market opportunities, solve complex problems and develop innovative solutions. Skilled at building consensus among senior stakeholders and cross‑functional partners, including technology, operations, legal and sales teams, to deliver aligned and coordinated outcomes. Confident presenting to clients and senior leadership, with the ability to communicate complex strategies clearly and persuasively to varied audiences. Bachelor's degree or equivalent university‑level qualification. Beneficial Skills & Qualifications Experience in payments product simplification, comprehensive resilience strategy or risk management within a global financial services environment. Background in logistics, industrial verticals or e‑commerce solutions, providing additional context for client needs and product positioning. Familiarity with product approval processes and governance frameworks applied across multi‑jurisdictional or global programs. Master's degree in Business Administration or a related field. What We Offer Joining Citi's Global Domestic Core Payments team means working at the centre of one of the most strategically significant functions in global financial services. You will have real ownership over decisions that shape payment infrastructure across 80+ markets, with the visibility and resources to make a lasting impact. A hybrid working model with 3 days in the office and 2 days working remotely, supporting effective collaboration and personal flexibility. Direct influence over global payments strategy, with the opportunity to shape simplification and resilience outcomes at an international scale. Significant organisational visibility, with regular engagement with senior leaders and stakeholders across regions and functions. Exceptional professional development opportunities, including the chance to build deep expertise in financial services operations and next‑generation payment solutions. Comprehensive benefits designed to support your financial wellbeing, work‑life balance and long‑term career growth. A performance‑driven, collaborative environment where your contributions directly advance the resilience and competitiveness of critical global infrastructure. Apply now to take ownership of a critical global mandate and help define the future of core payments at Citi. 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