Director Operations

This role is designed as an East Coast-based leadership position with primary oversight of operations in Atlanta, GA; Columbus, OH; and the future Lehigh Valley, PA operation scheduled to launch in 2027. Candidates residing in or willing to relocate to one of these key markets are strongly preferred to support business partnership, leadership visibility, and operational effectiveness.

Given the multi-site nature of the role, the Operations Director will be expected to maintain a significant on-site presence across the network. Regular travel is required and is anticipated to occur during approximately 50% of workweeks, with flexibility to support business needs, startup activities, talent initiatives, operational reviews, and leadership development efforts across all assigned locations.

This position requires a highly engaged, hands-on leader who thrives in dynamic distribution and fulfillment environments and can effectively influence and support site leadership teams across multiple facilities and regions.

Director Operations

The Director of Operations has a national salary range of $150,000 - $200,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

Do you get energized by leading and motivating multiple managers and operations? Are you highly organized with the ability to prioritize a long list of equally meaningful responsibilities? Do you consider yourself to be self-sufficient with a level of expertise to hold all resources and areas of the business transparent and accountable?

It takes a special kind of person to do those types of things successfully. If you are that kind of person, DHL Supply Chain has the opportunity for you.

Job Description

We’re looking for an Operations Director to lead multiple distribution centers – each with individual customers who have their own sets of requirements. You’ll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play a required role in their success. You’ll be held to very high standards – because our company has set a very high standard in our industry.

Our ideal Operations Director has a full understanding of the importance of customer relationships – including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.

• You’ll drive a culture of performance and results through your teams
• You’ll assemble and advise strong teams at each distribution center in your group
• You’ll lead multiple teams and support their professional development at all levels
• You’ll support your group and drive performance by developing a strong network throughout DHL Supply Chain’s functional departments
• You’ll be a key member of the management team of the largest global supply chain company
• You’ll have access to a myriad of development and educational programs to help your leaders grow
• You’ll work with your manager on developing your growth and career direction
• You’ll have entrepreneurial-like freedom to structure your business unit
• You’ll get results
• You’ll love it

Required Education and Experience

• Bachelors degree or equivalent experience, required
• MBA or equivalent, preferred
• 7+ years of experience within supply chain, required
• 3+ years of progressive experience in at least one of the following: strategy development and implementation, operations management, or organization design and implementation, required
• Experience as a management consultant or in a strategic role within a supply chain function, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.