Dental Office Receptionist/ Treatment Coordinator

Job Description

Job Description

Be the Face of Exceptional Care | Dental Receptionist / Treatment Coordinator

Concerned Dental Care of Port Jefferson is looking for an experienced, patient-focused Dental Receptionist / Treatment Coordinator to join our team in Port Jefferson Station, NY.

This position is primarily a dental front desk/reception role, but we’re looking for someone who can do more than answer phones and schedule appointments. The ideal candidate understands the dental patient journey and is comfortable helping patients understand recommended treatment, navigate insurance benefits and financial arrangements, schedule their care, and follow through on treatment plans.

If you're organized, personable, comfortable discussing treatment and finances, and know how to keep a busy dental office running smoothly, we'd love to meet you.

Why Join Concerned Dental Care of Port Jefferson?

• Competitive Pay: $20-22/hour, based on experience 
• Full-Time, Consistent Schedule: Monday-Friday 
• Comprehensive Benefits: Medical, dental, vision, 401(k), life insurance, and disability coverage 
• Generous Time Off: 3 weeks PTO plus paid holidays 
• Modern Dental Practice: Eight operatories, digital charting, and Denticon 
• Career Growth: Opportunity to expand your front-office and treatment coordination experience 
• Collaborative Environment: Work closely with providers and the clinical team to create an exceptional patient experience 

Your Schedule

• Monday & Wednesday: 9AM-6PM
• Tuesday & Thursday: 8AM-5PM
• Friday: 9AM-5PM

Your Role

What You’ll Do

• Welcome patients, manage check-in/check-out, answer phones, and provide a professional, friendly front-office experience 
• Schedule and confirm appointments while helping maintain productive provider schedules and efficient patient flow 
• Maintain accurate patient records, process payments, and support insurance verification and administrative needs 
• Work with providers to prepare and present treatment plans, financial estimates, and insurance benefits 
• Help patients understand treatment recommendations, financial responsibilities, and payment arrangements 
• Schedule accepted treatment and follow up with patients on pending or incomplete treatment plans 
• Assist with insurance pre-authorizations and treatment-related paperwork 
• Collaborate with the clinical team to keep the office organized, productive, and focused on an excellent patient experience 
• Utilize Denticon and other office technology while maintaining HIPAA and patient confidentiality standards

What We’re Looking For

• 1+ year of dental office experience required; 2+ years preferred
• Dental front desk, receptionist, or treatment coordination experience preferred
• Knowledge of dental terminology, procedures, and dental insurance
• Comfortable discussing treatment plans, financial estimates, insurance benefits, and patient responsibility
• Dental software experience required; Denticon experience is a plus
• Strong communication, organization, and customer service skills
• Professional, dependable, detail-oriented, and able to multitask in a busy dental office
• High school diploma or GED required

Help Patients Say “Yes” to the Care They Need

This role is about more than managing the front desk. You'll help create a smooth patient experience from the first phone call through treatment - making sure patients feel welcomed, informed, financially prepared, and confident about their next steps.

If you have dental front-office experience and enjoy building relationships with patients while helping a practice stay organized and productive, we'd like to hear from you.

Apply today to join Concerned Dental Care of Port Jefferson!

Concerned Dental Care of Port Jefferson is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law. Employment is contingent upon successful completion of applicable background, reference, and employment verification requirements.

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