Account Manager

Landscape Account ManagerImmediate need for experienced landscaping Account Manager for a full-time position in the Greater Cincinnati/Northern Kentucky area. Opportunity for growth is available. Pay is dependent upon experience. Excellent benefits.Account managers serve as the primary contact for clients, ensuring that the company has a sustained, long-term, loyal relationship. AMs achieve client satisfaction with the work performed and fully leverage relationships to benefit the client and Creative Image. AMs are responsible for the management of a client portfolio of multiple key clients, focusing on maximizing revenue, growth, and client retention.QualificationsLandscape design experience and proven sales experience in the landscaping industry2+ years' experience in the local marketplaceAbility to generate customer solutions and proposals that are on point, creative, and that stay consistent with the brand image of the companyAbility to network with and facilitate the networking of large groups of company personnel with industry and trade contacts within the marketplace2 or 4 year degree in landscape related field, or extensive green industry experience as well as management experiencePerformance ScopeClient relationsDevelop and maintain long-term, loyal client relationships, which lead to 100% renewals of each account within the customer portfolioDevelop and maintain a personification schedule, and perform site walk-throughs and formal meetings with customers that ensure high quality and service expectations are metProactively present site enhancement ideas to existing customersLead and facilitate the resolution of customer problems or concerns; proactively assist in resolving issues with customer service when neededFocus on developing personal relationships with customers as well as the next level above and below main contactSalesResponsible for maximizing work opportunities and achieving work order sales that meet company goalsIdentify areas of opportunity to increase account growth and drive revenueEarn new work through referrals from existing customer baseResponsible for accurate estimates and takeoffs as neededSell and maintain acceptable gross margins for contract and work orders that meet branch budgetsProductionParticipate in production meeting and assist with overall leadership of officeCommunicate regularly with production personnel to ensure that customer service and production teams are coordinated on serving customersCoordinate site visits with production team to assure that consistent and timely site visits occurAdministrative/otherComplete all required documentation in the sales process (sales reporting, estimates, contracts, work orders)Maintain satisfactory days to pay for accounts receivable on assigned accounts (<35 days)Other tasks and duties as assignedWhat We Offer:Base pay range is $60,000 - $80,000 (depending upon experience) plus commission; profit sharing begins after first full year of employment. Benefits package includes generous paid time off, 401K, company vehicle, company paid insurance, and health reimbursement account.Please Note: Background and drug tests required. Must be employable in the United States, have a valid driver's license and be insurable. Equal opportunity employer.