Administrative Assistant

Administrative Assistant

At Construction Resources and its affiliated companies, we are more than a distributorwe are a trusted partner to designers, builders, remodelers, and homeowners. For over 50 years, we've delivered integrated solutions that help turn ideas into reality across residential, multi-family, and commercial projects.

Our success is built on collaboration, craftsmanship, and a commitment to excellence. Whether you contribute on the design floor, in operations, or in the field, you'll be part of a dedicated team that values people, quality, and continuous growth.

Our affiliated brands include Cancos, UMI/Opustone, and Bell Cabinetry.

Position Overview

Fun flooring company seeks Operations Support staff to join our amazing team! The Operations Support role is a professional with knowledge of flooring and customer service best practices who will provide support to the internal operations staff, clientele, and sales staff when needed. The role should be able to contribute to creating and maintaining good relationships with all parties involved in the sales cycle. Operations support's key objective is to ensure smooth operations within the flooring office & warehouse.

Essential Functions

• Process material pick tickets daily for turnkey flooring and tile jobs
• Provide critical communication to customers regarding scheduling, order processing, and installation as needed to support Operations team
• Support the Outside Sales Team with information, dates, and changes to order execution when needed.
• Data input in relation to inventory adjustments within Floor Manager database.
• Process stock purchase orders in accordance with inventory sheets.
• Update filing of Open Orders on a daily basis; manage files; Filing of job support documents daily.
• Answer phone calls and provide efficient customer service for calls both inside and outside of the Company. Check voice mail to ensure a timely reply to calls.
• Cross train and fill in for other operations team members when needed.
• Greet and assist customers as required for warehouse inquiries when needed.
• Other duties as requested

Competencies/Skills/Abilities

• Experience in a customer-facing service role
• Familiar with CRM and MS Office programs; systems savvy, proficient
• Excellent communication skills, verbal and written
• Demonstrated performance working in a team environment
• High School Diploma or GED required
• Detail oriented and accurate
• Previous work experience in our industry is preferred but not required
• Bilingual preferred

Benefits

Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance

EEO

At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position that requires overtime as business needs dictate.

Other Duties

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Privacy Notice

We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.

This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.

By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at View email address on click.appcast.io.