Field Service Technician

Job ID: 26-10403 Pay Range: $18-$19/hour. Employee benefits include health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Primarily field technician work being dispatched to customer sites. IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break‑fix and IMAC calls, and supporting clients. The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices. Work Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m. during training. Once ready to run calls: Tue–Sat after completing training, 9:00 a.m.–6:00 p.m. (start each day from home) No overtime (OT) during training. Coverage area: Phoenix Metropolitan and surrounding areas. How many miles per day will the contractor be driving? Approximately 50 but in some cases more. Key Requirements and Technology Experience: Key skills: Field Service Technician, Printer Break‑Fix, Hardware Repair, IT Field Support, Electro‑Mechanical Troubleshooting, Commercial Printer Support, POS & PC Repair, Ticketing Systems, Device Installation & IMAC, Network & Peripheral Support. We are looking for an experienced Laser Printer Technician with hands‑on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break‑fix, hardware repair, and OEM service experience. Hardware repair and hands‑on break‑fix experience (printers, PCs, POS, etc.), familiarity with ticketing systems. On‑call (OC) rotation starts after completing all training and OEM certifications. Experience: 2–5 years preferred, but we will train the right candidate. Certifications/Education: A certification is a plus but not required. Lexmark certifications and experience are preferred but not required. Experience with Lexmark printer break‑fix and equipment installs is a strong plus. HP, Dell, and Lenovo experience is also desired but not required. Immediate need for a talented Field Service Technician (03 months contract to hire). This position is located in Phoenix, AZ (onsite). Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Creative Solutions Services, LLC