Service Technician

Service Technician 31557 Schoolcraft, Suite 100Livonia, Michigan 48150 Position Summary The Service Technician delivers exceptional customer service during scheduled maintenance appointments byinspecting forpest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence. Responsibilities Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements. Inspect properties for signs of pest activity,identifytreatment needs, and recommendappropriate solutionsto address customer concerns. Provide exceptional customer service by explaining treatments, answering questions,maintainingaccurateservice records, and communicating with the office as needed. Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality. Follow company policies, regulatory requirements, and safety standards whileutilizingtechnology to manage appointments and service documentation. Qualifications and Requirements 1+ years of customer service experience, preferred. Must be 21 years of age or older. Possessa valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role. Earn andmaintainstate-required training and pest control licensing if applicable (provided). Why Work for EcoShield Pest Solutions? The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by deliveringexceptional experiences to our customers, employees, partners, and communities—treating everyone like family. EcoShield Pest Solutions is proud to offer competitive pay and full benefits! Weekly Pay – get paid every Friday! Paidsickand vacation time along with 10 company-paid holidays. Comprehensive benefits package including medical, dental, and vision options. 401(k) with a competitive match. Access to the Employee Assistance Program (EAP). Discounted pest control services for employees and their friends This position offers an hourly base pay range of $18.00 - $20.00, plusadditionalcompensation opportunities. Please note that actual earning beyond base pay will vary based on sales. Physical Demands and Working Requirements The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided toassistindividuals with disabilities in performing these essential functions. Capable of regularlylifting upto 50 pounds, with occasional heavier lifting. Requiresclear visionfor both close and distant tasks, with adjustable focus. Must be able to stand forlong periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gearrequired. Moderate noiselevelin the work environment. Potential exposure to pests, mold, allergens, and structural hazards; safety gearrequired. The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skillsrequiredfor this position. EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws. #J-18808-Ljbffr EcoShield