International Student Liaison & Community Coordinator

Job Description

Job Description

International Student Liaison & Community Coordinator

Reports To

Director of International Affairs

Position Summary

The International Student Liaison & Community Coordinator plays a vital role in enhancing the well-being, engagement, and integration of international students at Wilmington College. This position is responsible for developing and managing programs that foster a sense of belonging, provide meaningful support, and connect international students with the campus and local Wilmington community. A secondary function includes providing administrative support to the international admissions process under the close guidance of the Director. The ideal candidate has a passion for cross-cultural community building, student success, and the mission of the college.

Key Responsibilities

A. Student Support & Community Integration (Primary Focus)

• Serve as the primary non-academic point of contact for enrolled international students, providing guidance and referral to campus resources.
• Develop, launch, and manage the International Host Family Program, including recruiting, screening, and training local community members, and matching them with students.
• Plan and execute comprehensive orientation and ongoing cultural transition programs for new and returning international students.
• Organize regular cultural, social, and educational events to promote community building and cross-cultural exchange.
• Create and disseminate digital and print resources (e.g., welcome guides, monthly newsletters, community event calendars) to support student adjustment.

B. Admissions & Recruitment Support (Under Supervision)

• Assist the Director with the initial stages of the international application process, including document collection and initial communication with applicants.
• Help maintain accurate applicant records within the office's management system.
• Contribute to the creation of engaging student testimonials and promotional content for recruitment purposes, utilizing digital media skills.
• Represent the Office of International Affairs at select on-campus recruitment and yield events.

C. Digital Communications & Social Media Management

• Develop and manage the social media strategy and presence for the Office of International Affairs across relevant platforms (e.g., Instagram, Facebook, snapchat).
• Create and schedule regular, engaging content—including photos, videos, student spotlights, event promotions, and informational posts—that highlight the international student experience and supports office initiatives.
• Monitor engagement, respond to messages, and analyze metrics to refine digital outreach effectiveness.

D. Campus & Community Collaboration

• Collaborate closely with key campus partners, including Student Life, Campus Ministry, Residence Life, and Academic Departments, to ensure a coordinated support network.
• Build and maintain relationships with local community organizations, businesses, and faith groups to develop opportunities for student engagement and support.
• Serve as an advocate for international student needs in relevant campus meetings.

Qualifications

Required

• Bachelor's degree.
• Exceptional interpersonal, verbal, and written communication skills.
• Demonstrated experience in program planning, event coordination, or community outreach.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• High degree of cultural sensitivity and a commitment to fostering an inclusive environment.
• Commitment to the mission and culture of Wilmington College.

Preferred

• Degree or significant coursework in Communication Arts, Digital Media, International Studies, or a related field.
• Personal experience living, studying, or working in an intercultural environment.
• Skills in digital content creation (e.g., Adobe Suite, Final Cut, social media management).
• Basic understanding of F-1 student regulations (training will be provided).