Technical Support Engineer
Franklin Whole Home
FranklinWH Energy Storage Inc. is seeking a Technical Support Engineer to join our team in San Jose, CA. In this role, you will be responsible for servicing, repairing, and maintaining residential battery systems while ensuring strict compliance with safety regulations.
Responsibilities
- Provide technical support for residential energy storage systems.
- Diagnose and repair system issues to ensure optimal performance.
- Conduct routine maintenance and inspections to uphold safety standards.
- Collaborate with engineering teams to improve system efficiency.
- Assist customers with troubleshooting and technical inquiries.
Qualifications And Experience
- Bachelor’s degree in Industrial or Electrical Engineering.
- 36 months of experience in technical maintenance and electrical systems operation.
- Strong problem‑solving skills and ability to work in a fast‑paced environment.
- Excellent communication and customer service abilities.
FranklinWH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. This is a full‑time position.
Benefits
- 401(k) Retirement Plan.
- Medical/dental/life/disability program.
- PTO, and sick days.
- Life insurance and long‑term disability.
Vacancy posted 18 hours ago
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