Older Adults Case Manager (Castle Hill YMCA)

Older Adults Case Manager (Castle Hill YMCA) Older Adults Case Manager (Castle Hill YMCA) Part-Time/Regular - $22.00 Hourly The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities. To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people‑first approach that fosters trust, inclusion, growth, and development for all. Responsibilities Conduct case management services for Older Adults referred to the Community Hub and assist them in accessing community resources. Respond to referrals within 24 hours, conduct an individual comprehensive assessment, and develop an Individual Care Plan for each client. Meet goals set by funding sources and YMCA operations by: Keeping case notes, maintaining awareness of participants’ needs, and connecting them to appropriate services. Maintaining client follow‑up within 30 days to ensure participants have received adequate services. Assisting participants in establishing attainable goals to maintain stability. Determining needs and providing referrals to partner organizations. Directly referring clients to other appropriate services by providing advocacy, information, and assistance, and acting as a liaison with other social service agencies that provide services for older active adults. Working in collaboration with providers, the Department for Aging, and other community‑based organizations. Providing follow‑up when possible to ensure clients are connecting to resources. Maintaining confidentiality of client information. Preparing and completing required reports within the required period. Attend required staff meetings and in‑service training sessions. Assist and participate in the planning and coordination of monthly events at the center. May assist partners on‑site for monthly wellness checks, health screenings, workshops, and information seminars hosted, and follow up with clients encouraged by partners to seek medical care. Other duties assigned by the supervisor. Additional Responsibilities Model best practices of hospitality and a positive culture. Support all aspects of programming, including community outreach, recruitment, and participant outreach. Work enthusiastically as part of a team. Actively participate in training sessions, designated meetings, and special events. Qualifications Bachelor’s Degree in education, social work, mental health, or a relevant field (Master’s degree preferred). Minimum of one year of experience working with Older Adults and case management experience in person with Older Adults. Current CPR, AED, and First Aid certifications. Bilingual Spanish speaker preferred. Knowledge of services available in the local community and citywide. Willingness to work as part of a team and establish positive relationships with participants, the community, collaborators, and partners. Ability and interest in working with diverse populations. Strong verbal and written communication skills. Proficiency in Microsoft Word, Excel, e‑mail, internet, and database administration. Self‑starter, highly organized, patient, and able to work well with others. Benefits Retirement benefits Medical benefits Paid time off Free YMCA membership Additional benefits depending on employment status, tenure, and hours. EQUAL OPPORTUNITY EMPLOYER. DRUG‑FREE WORKPLACE. Auxiliary aids and services available upon request to individuals with disabilities. #J-18808-Ljbffr National Council of Young Men's Christian Associations of the United States of America