On-Call Closing Assistant

On-Call Closing Assistant The On-Call Closing Assistant provides file processing, pre-typing and disbursing in support of the closing function. In addition, the Closing Assistant assists in preparing closing disclosures and/or settlement statements, obtains clears title and may present real estate and loan documents when required. As this is an on-call role, the incumbent will be scheduled as needed and will float to various Land Title offices throughout the Metro Denver area. Customer Interaction Greet customers enthusiastically and professionally, either in person or over the phone, with emphasis on representing Land Title in a way that builds customer relationships and a positive corporate image Answer customer inquiries in a timely and accurate manner; respond appropriately to provide technical assistance when needed Maintain direct, continuing relationship with assigned customers; take responsibility for customer satisfaction and loyalty Participate in department marketing activities which may include attending after hours functions as requested or required Coordinate daily closing activity to fulfill team responsibility for meeting and exceeding customer closing expectations; continuously communicate about scheduling, work volume, and work assignments Pre-Closing Collect property data e.g., payoff statements, tax status, homeowners association status letter, water and sewer status Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals; provide a proactive approach in notifying customers of potential roadblocks or issues Review contract and assist in pre-typing to prepare real estate settlement statements and real estate documents Assist in preparing and delivering balanced and error free settlement statements for lender approval using FHA, VA, and Conventional lending guidelines Prepare general and specialized closing documents; organize real estate and lender loan documents in preferred order Review lender closing instructions for closing conditions, endorsements, and disbursement of proceeds Closing Review all closing documents for accuracy in names, address and legal as outlined Describe lender and real estate closing documents according to Presentation Standards and obtain signatures, collect accurate amount of "Good Funds", and satisfy title and lender requirements Post Closing Claim wires and/or deposit "Good Funds" Prepare deposits and receipts, process cashier\'s checks, and void or stop checks as necessary Balance file; disburse funds and documents according to instructions from mortgage company, payoff lender, title and other appropriate parties Proof recording documents for typographical errors, signatures, notary, and/or recognize omission of data; record documents with appropriate state/county agency Other Duties Assist in training new employees Maintain communication with other departments for file completion Perform notarial duties by following the National Notary Association Guidelines Proficient adoption of closing strategies Perform other related duties as assigned by manager; overtime may be required at high volume Minimum Hiring Requirements High School Diploma or Equivalent required Valid Title License or ability to obtain this licensure within 90 days of hire Valid Colorado Notary Commission or ability to obtain this licensure within 90 days of hire Compensation The hourly wage for this position is $25.50 per hour. In accordance with Colorado state law, this position is non-exempt and all overtime will be paid at time and a half. There is potential for an annual employee profit-sharing bonus based upon company performance. Benefits Competitive benefits that include the following for our on-call team: Traditional and Roth 401K retirement options with company match Employee Assistance Program (EAP) Land Title is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Land Title Guarantee Company