Pool Concierge

Job Summary:The Pool Concierge is responsible for enhancing the resident experience by providing exceptional hospitality and ensuring a relaxing, resort-style atmosphere at the community pool. This role includes greeting residents, assisting with seating and amenities, maintaining a clean and inviting environment, and supporting poolside services and events.Key Responsibilities:Resident Experience & HospitalityBring a happy, positive, energetic, outgoing, and fun-loving attitude to work every day.Greet residents and guests warmly, creating a welcoming and friendly environment.Assist with seating arrangements, distribute towels, and provide other poolside amenities.Share information about community events, promotions, and services.Handle minor resident requests and provide plastic cups for those with glass containers.Poolside Service & EngagementSet up and maintain lounge chairs, umbrellas, and cabanas daily.Ensure towels and poolside supplies are stocked and readily available.Assist with light food and beverage service, when applicable.Support or help coordinate poolside activities and themed events.Cleanliness & Maintenance SupportMaintain a clean and organized pool deck, furniture, and surrounding areas.Ensure restrooms and refreshment stations are tidy and fully stocked.Report any maintenance issues or broken equipment promptly.Access Control & Safety AwarenessVerify resident access (e.g., wristbands or key tags) and enforce guest policies.Maintain awareness of general pool safety and assist with minor concerns.Immediately report any safety hazards, unauthorized parties, or incidents to management and/or the courtesy officer or security personnel. In an emergency, call 911 immediately.Qualifications & Skills:Minimum age: 16 years oldCPR and First Aid certification preferredPrevious experience in hospitality, customer service, or concierge roles a plusStrong communication and interpersonal skillsAbility to multitask and remain calm in a fast-paced outdoor environmentMust wear appropriate swimwear or uniform as specifiedWork Schedule & Compensation:Must be available on weekends and holidaysTypical shifts: 6–7 hoursWeekday hours: Only when holidays fall on a week day (e.g., 4th of July)Special event hours: 11 am – 7 pmPhysical Requirements:Ability to stand, walk, and work outdoors for extended periodsAbility to lift up to 25 lbs when neededMay be required to perform light cleaning, including sweeping, wiping surfaces, and organizing furnitureMust have visual and auditory acuity to monitor pool activity and recognize signs of distress or rule violations. #J-18808-Ljbffr