Patient Service Representative

Job Summary and Responsibilities

You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.


Join our Patient Service Representative team. As a Patient Service Representative you will:

• Provide clerical/office support within a physician clinic, including, reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
• Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
• Demonstrate personal accountability for relationship- based care, organizational mission, and core values.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
• High School Diploma or GED required

Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

Where You'll Work

Penrose-St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St Francis Hospital - Interquest. St. Francis Hospital opened in 2008 to keep pace with the growing needs of the Colorado Springs' community on the north side of the city. St. Francis Hospital features 340-beds and offers a modern Birth Center, Level III Neonatal Intensive Care Unit, Cancer Center, Emergency Department, Level III Trauma Center, Imaging Services, Acute Inpatient Rehab, Surgical Services and Critical Care Unit. It also serves as southern Colorado's home base for the Flight For Life Colorado air medical transport service. It's an incredible time to join us as we celebrate recognition with Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas including Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.