Booking Technician

Position Description

Position Objective: The Booking Technician serves a dual function for the Pennington County Jail. They are tasked with controlling facility movement in the control room and processing inmates in and out of the facility. This is a complex role requiring a high level of accuracy and security compliance. The Booking Technician is responsible for booking inmates in and out, maintaining inmate accounts and assisting booking staff as needed. This process requires close and courteous interaction with inmates, attention to detail and the ability to handle multiple tasks simultaneously. When assigned, the Booking Technician operates the control room, the hub of all communication and movement within the Jail. The Booking Technician serves a vital role in maintaining a facility that is safe and running smoothly.

Position Functions

Essential Functions:

• Provide exceptional customer service to inmates, visitors, professional and public service partners.
• Control movement within the secure side of the facility, to include inmates, visitors and staff.
• Serve as the last line of defense in the secure control room during major incidents.
• Monitor security cameras for officer and inmate safety.
• Enter and release inmate property.
• Manage inmate money accounts, to include deposits and withdrawals, and enter, collect and manage inmate bond and fee payments.
• Serve as the primary point of contact for public and professional inquires, requests for inmate information to the clerk of courts, attorneys, probation, patrol and other public service partners.
• Verify intake and release information, to include identification, charges and hold details.
• Attend meetings as trainings as required.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all county policies and procedures.

Qualifications

Education and/or Experience Required:

• HS Diploma or GED required.
• Two years' experience with financial account management, security systems or entering confidential information into computer databases.
• Preference for those with work experience in the court or criminal justice system.
• Possession of or ability to readily obtain a valid South Dakota Driver's License within 90 days of moving to South Dakota.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards.
• Must be able to move up to 20 pounds unassisted, and move 40 pounds with assistance.
• Must be able to communicate clearly and effectively on telephone, in-person and in writing.
• When assigned to the control room, must be able to work in a confined environment while seated in front of multiple monitors for the duration of an 8- to 12-hour shift.
• Ability to enter data and operate a phone and two-way radio.
• While at the booking counter, must be able to stand or sit for extended periods of time while entering data, type and inventory an inmate's property.
• Ability to hear, bend, stoop and lift.

Additional Information

Working Environment:

• Work is typically performed in an office in a correctional facility.
• Work is periodically performed in a moist environment.
• Work requires the use of protective devices, such as masks, goggles, gloves, etc.
• This position includes close contact with inmates.

Pennington County Benefit Summary The following is a summary of benefits available to full-time and part-time benefited employees of Pennington County.

Health Care Program Health Pennington County has a self-funded health care program for employees and their dependents. Health Insurance and Prescription Drug is covered through Wellmark (Blue Cross Blue Shield). Two plans are offered: a traditional PPO plan with co-pay structure and a high deductible plan with higher deductible/out-of-pocket maximums. Dental Dental coverage is provided through Delta Dental of South Dakota. 100% of usual and customary charges for preventive and diagnostic procedures are covered, after a $50 deductible per individual / $150 per family. Routine and restorative procedures, endodontics, periodontics, and major services are covered at 50%. There is an annual maximum of $1000 per individual. Orthodontics are not covered under this plan. Prescription The Health care program includes retail and mail order (90-day supply) prescription coverage, both requiring an affordable co-pay. Co-pays do not accumulate toward satisfaction of the deductible or co-insurance limit. Note: Health care program coverage is effective on the 1st of the month following one complete month of employment. The program is available for employees and their dependents.

Life Insurance Pennington County provides a $20,000 basic life insurance policy for every benefited employee. Optional supplemental life insurance can be purchased for employee, spouse, and dependent children.

Employee Assistance Program Pennington County employees and family members may receive counseling services for issues relating to financial difficulties, marital and family distress, emotional problems, and alcohol or drug abuse. Generally speaking, as many as three visits annually are provided at no charge. Services are confidential.

Retirement Plan Pennington County is a member of the South Dakota Retirement System (SDRS). The employee contributes 6% (8% for public safety) of gross wages. The contribution is matched by the County. Upon separation from employment with Pennington County, individuals who are fully vested in SDRS (three years of contributory service) have the right to receive a monthly lifetime retirement benefit at retirement age. Employees may choose to save additional funds toward retirement on a pre-tax basis through the SDRS supplemental retirement program. Other SDRS benefits include long term disability, family, and spouse benefits.

Supplemental Insurance AFLAC offers various supplemental insurance policies for employees and family members. These policies are portable and guaranteed renewable. Premiums are deducted from payroll.

Paid Time Off Vacation Vacation time accrues per pay period at the rate of 3.077 hours for new employees with incremental increases based on years of service. Maximum hours of accumulation apply. Sick Leave Sick leave accrues at the rate of 3.077 hours per pay period. Employees may use up to 80 hours of available sick leave annually for other designated reasons. Sick leave separation benefits are available after 10 years of employment. Holidays Employees are eligible for up to 11 paid holidays per year. All Paid Time Off benefits are prorated based on the number of hours worked or benefit time taken in a pay period for all benefited employees. This summary is for general information only. Employees have access to complete and detailed policies, procedures, or summary plan descriptions for all benefits cited.