Automotive Service Manager

About the Job

If you don't have experience running a $2M + per year revenue shop, Please DO NOT Apply (you will not be considered). We are only looking at candidates that have high customer service experience while meeting company standards for performance.

You are highly organized, excellent communicator, deliver numbers and results while working harmoniously with both internal customers and external customers. Focused on achieving excellence with customer service while meeting and exceeding financial goals.

Must have at least 10 years of relatable experience managing a high volume shop or multiple shops. Independent or National Chain experience preferred.

Include a cover letter why you're the best candidate for the position.

C&J Automotive is currently seeking an experienced Service Manager to join our team!

C&J Automotive Service Managers are essential team members as the face of the shop and the clients' main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build a long-standing relationship and always provide a 5-star experience. At C&J we have a highly skilled team that has fun and allows for a work/life balance with weekends off and we would love to add more top talent to our team!

If you're looking to work for an organization that maintains the highest level of repair and service at a fair price and is devoted to customer satisfaction, then C&J Automotive is a good fit for you. We employ highly skilled service technicians and continue to provide ongoing training to stay on top of the latest in the automotive world.

Job Duties:

• Team Leader.
• Responsible for shop goals.
• Shop Morale.
• Greet clients and maintain showroom.
• Schedule appointments.
• Main point of contact for client, relaying diagnosis, recommendations, etc.
• Work as a team to ensure all clients are taken care of.
• Receiving/ordering/posting parts.
• Review digital inspections.

Requirements:

• Automotive Experience.
• Detail oriented.
• Valid drivers license.
• Sales Experience.
• Organized.
• Positive attitude with a collaborative mindset.
• Ability to work in fast-paced environment with a customer satisfaction focus.
• Have strong time management and multi-tasking abilities.
• Manage client experience from beginning to end.

Benefits:

C&J Automotive, awarded Greater Philadelphia Areas 2024 Best Places To Work, has grown immensely because we understand that our employees are our greatest asset. Our priority is providing amazing benefits and perks for employees such as:

• No Weekends.
• Closed & Paid Holidays.
• Annual Holiday Party.
• Paid Training.
• Above Industry Standard Compensation.
• Profit Sharing Opportunity
• Pay is based on qualifications, experience, and certifications.