Import & Export Operation

Import & Export Operation

Duration: 4 months contract, temporary to permanent based on performance

Location: Hawthorne, CA 90250

Shift & Availability: Monday thru Friday 08:00 - 16:30. This may change after training which will be discussed in the in-person interview. Weekend availability required

Training & Assignment Overview

• The first few weeks will focus on learning the packaging processes within the department.
• Training will include temperature-controlled packaging, which is essential knowledge for all exporters.

Required Documents

• Resume and cover sheet required
• Share their availability
• Level 2 temporary associate requirements
• Air import/export experience preferred *airways bills
• Cold chain logistics experience is ideal
• Background in import/export operations
• Proficient in Microsoft Office
• Ability to lift between 2570 lbs
• 1st shift / 2nd shift needs to be flexible
• Weekend availability

Operations Level 2

General summary: Export shipments, work together with drivers and other operations staff to create an efficient pickup/delivery schedule, and maintain the integrity of the product on a daily basis.

Principle Duties and Responsibilities

• Assuring correct shipment handling by:
• Verifying all attached paperwork.
• Voting any replenishment needs.
• Preparing Master Air Way Bill for shipment.
• Bookings for shipments that required this prior export.
• Filing SED for required shipments.
• Monitoring shipment notes for pieces waiting for the "ok send."
• Monitoring notes sent gateway login and replying t/ actioning requests in a timely manner.
• Monitoring inventory of packaging and gel packs:
• Ensuring that depleted packaging is ordered.
• Ensuring that gel packs are pre-conditioned and stored correctly for use.
• Monitoring shipment manifests (Screen 61), the inbound/outbound flight monitor (Screen 62) and the post flight report, and dispatch screens (Screen 51 and 52).
• Replenishing all shipments pending export in the gateway office.
• Monitoring live animals being held in the gateway office ensure proper care.
• Coordinating / maintaining the airport dispatch board, ensuring that all special delivery instructions are highlighted.
• Monitoring drivers ensure pick ups and deliveries are made in a timely manner.
• Monitoring and maintaining cold chain for all shipments on FDA hold.
• Answering phones and providing directions drivers when necessary.
• Reporting all complaints and issues management immediately.

Knowledge, Skills, Abilities Required

• Professional demeanor.
• Sense of urgency.
• Proficiency in required World STAR screens and other World Courier systems.
• Full understanding of the importance of Cold Chain Management.
• General knowledge of the airport and tri state area
• Ability to multi-task