Surgery Scheduler
UVA Health
Surgery Scheduler
Schedules inpatient and outpatient surgery, tests, and procedures. Obtains insurance authorization and pre-certification for surgery and procedures.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
Classification: Non Exempt
Job Summary: Schedules inpatient and outpatient surgery, tests, and procedures. Obtains insurance authorization and pre-certification for surgery and procedures.
Education: High School Diploma or GED required. Requires knowledge of medical terminology.
Experience: 1 year of customer service experience, medical office experience, computer experience preferred. Refer to the Life Support Training Policy for additional details.
Licensure: N/A
Additional Skills/Requirements Required: Ability to read, understand, interpret, and respond to different situations and able to communicate appropriately. Skill in establishing and maintaining an effective relationship with patients, staff, and the public. Ability to react calmly and effectively to emergency situations. Ability to learn or have knowledge of medical terminology, procedures, and protocols. Ability to perform in high volume, multi-task environment. Requires a clear, pleasant, understandable telephone voice.
The incumbent may be asked to perform additional duties as assigned.
Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.
Other: May require the use of safety equipment, such as HEPA mask, for infection prevention. On call responsibilities as directed. Ability to travel between campus buildings, remote facilities, and out of town as needed.
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