Lead QA/Testing Coordinator

DescriptionKforce has a client in Miami, FL that is seeking a Lead QA/Testing Coordinator.Duties Include:* Develop and execute overall QA and testing strategy aligned with project goals and timelines* Manage test environments, data preparation, and resource allocation for testing activities* Lead, mentor, and assign work to QA testers and analysts, ensuring productivity and quality outcomes* Identify, document, track, and drive resolution of defects and inconsistencies* Analyze quality metricsRequirements* Salesforce Cloud: Strong background in Sales Cloud, Service Cloud, and Commerce Cloud workflows, including lead generation > opportunity > account > purchasing with subscriptions model with various recurring payment types* Hands-on experience with Agile/Scrum methodologies* Ability to coordinate sprint planning, backlog grooming, and sprint reviews* Knowledge of Agile testing practices (continuous testing, shift-left approach)* Experience with Salesforce data migration and API/integration testing* Understanding of the complete contract to order processing cycle from the customer's intent to purchase to realizing revenue, including contract payment terms* Understanding of order fulfillment and back-end processes and integration with ERP systems* Understanding the process of identifying and nurturing potential customers, guiding them through the sales process until the lead is qualified and ready to be contracted* Knowledge of validation involved with ensuring accurate pricing, contract approvals* eCommerce Cloud: Strong Knowledge of customer journey workflows (browse, cart, checkout, payment, fulfillment)* Experience with multi-channel commerce platforms (Salesforce Commerce Cloud, Magento, Shopify)* Experience with payment gateway integrations, OMS (Order Management Systems), and inventory workflows* Experience with payment source types, cancellations, returns, late payments handling processes, reactivation of product subscriptions scenarios, promo pricing, taxation elements, global retail sales (transactions and ship-to global delivery models)* Understanding the various sync/integration checkpoints from lead Marketing efforts to Salesforce cloud, following the transaction into Oracle revenue and financial reporting* Understanding of all phases of SDLC: requirements, design, development, testing, deployment, maintenanceJob TypeContractCompensation65 - $75