Branch Manager

Join a team where your leadership, ideas, and dedication truly make a difference. As a Branch Manager at our Franklin branch, you'll play a key role in supporting branch operations, developing team members, and helping our members achieve financial confidence. At Summit, we're committed to creating a welcoming environment where employees at every stage of their careers can learn, grow, and thrive. We value collaboration, integrity, and service, and we're proud to invest in our employees through strong development opportunities and a people first culture. If you're looking for a rewarding role with meaningful impact, supportive leadership, and a mission-driven organization, Summit Credit Union is a place where you can build both your career and your community. What You'll Do & The Impact You'll Make Lead, coach, and develop a high-performing team. Champion exceptional member service and personalized financial guidance. Oversee daily operations to ensure accuracy, safety, and efficiency. Drive branch performance through sales, service, and community engagement. Represent Summit at local events and strengthen community partnerships. What You'll Bring Associate degree or equivalent relevant professional experience. 3+ years in retail or financial services, including at least 1 year of management experience. Ability to obtain and maintain an NMLS number. Strong interpersonal and communication skills with a professional presence. Solid understanding of financial principles, branch operations, and common financial products and services. Proven ability to lead individuals and teams toward high performance and organizational goals. Sound judgment and adaptability in solving day-to-day, unique challenges. Active listening skills and a thoughtful approach to resolving complex situations. Ability to build rapport, communicate proactively, and foster strong member relationships. High attention to detail, accuracy, and accountability in follow-up and follow-through. Working knowledge of Microsoft Office Suite. Basic math proficiency and the ability to understand more complex financial concepts. Why You'll Love Working Here We take care of our people—because when our employees thrive, our members do too. Our perks include: Excellent health insurance options to support you and your family 401(k) with employer match to help you invest in your future Generous paid time off so you can recharge and live your life Paid holidays and wellness-focused benefits Opportunities for professional growth and leadership development A people-first culture that values inclusion, purpose, and impact And more benefits designed to support you—at work and beyond Our Commitment At Summit Credit Union, different makes us better. We are proud to be an Equal Employment Opportunity employer and are committed to building a diverse, inclusive workplace where everyone belongs and can do their best work. Ready to Make an Impact? If you're passionate about leading people, strengthening communities, and helping members achieve homeownership with confidence—you'd love to meet you. Additional Information Physical Demands of Position : While performing the duties of this job, the employee is continuously required to stand, walk and sit, and use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds. Environmental/Working Conditions : Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required. Equipment Used : Computer terminal/PC, calculator, printer/copiers, telephone. EEO Statement : At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need. Skills (Preferred) Customer service (preferred) Financial Acumen (preferred) Interpersonal Skills (preferred) Detail Orientation & Accuracy (preferred) Critical Thinking (preferred) Decision Making (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr