Customer Service Agent

D.L. Townsend Insurance Agency, LLC

Job Description

We are seeking a licensed Customer Service Agent to join our small team and assist clients by providing product and service information, resolving insurance-related questions, and supporting sales efforts. This role requires a Pennsylvania Property and Casualty license and prior insurance experience. You will report directly to the agency owner and engage with customers primarily through inbound and outbound calls, with occasional local travel involved.

Responsibilities

Handle customer inquiries and complaints promptly and professionally
Provide accurate information about insurance products and services
Troubleshoot and resolve claims issues and concerns
Document and update customer records based on interactions
Support sales initiatives and promote relevant products
Build and maintain rapport with clients to ensure satisfaction and retention
Stay informed of evolving products and service offerings

Required Qualifications

Minimum 1 year of insurance customer service experience
Valid Pennsylvania Property and Casualty License
Strong customer service and communication skills
Proficiency in insurance knowledge and sales techniques
Ability to multitask and prioritize efficiently
Effective problem-solving capabilities

Preferred Qualifications

Experience building client rapport in a small team setting
Positive and professional demeanor with excellent verbal and written communication
Willingness to engage in regular training and development programs
Interest in leveraging sales commissions for unlimited income potential

Apply

Vacancy posted 19 days ago

Similar jobs that could be interesting for youBased on the Customer Service Agent in Canonsburg, PA vacancy

Client/Customer Support Rep
...supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork...
Suggested
Full time
Work at office
Flexible hours
Cetera Financial Group
Canonsburg, PA
1 day ago
Technical Product Support Specialist
...Provide first-level support for both external and internal customers, identifying issues that need attention from Engineering or product... ...partners to maintain workflows, escalate, and resolve customer service requests. Deliver first-level customer service via chat,...
Suggested
Local area
Shift work
Black Box
Lawrence, PA
5 days ago
Customer Service Associate
...Join our team as a Airport Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and help organize and maintain a tidy workspace. Additional duties include manage simple records...
Suggested
Weekly pay
Flexible hours
TradeJobsWorkforce
Houston, PA
4 days ago
Customer Service Specialist
...We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation...
Suggested
Weekly pay
Flexible hours
Shift work
TradeJobsWorkForce
Houston, PA
4 days ago
Customer Service Representative
...As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
Suggested
TradeJobsWorkForce
Houston, PA
1 day ago
Customer Service Specialist
$45k - $86.4k
...Job Description Our growing office for labor union benefits is looking to add multiple Customer Service Advisor positions to our Canonsburg office location. The Customer Service Advisor Specialist is responsible for ensuring a high level of service and satisfaction while...
Full time
Work at office
Arias Agency LLC
Canonsburg, PA
1 day ago
Customer Service Associate
...We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation...
Weekly pay
Flexible hours
Shift work
TradeJobsWorkForce
Houston, PA
4 days ago
Customer Service Representative
...We have an opening for a Amazon Customer Service Representative to work collaboratively across teams and departments, assist with processing returns and exchanges, and coordinate tasks to ensure deadlines are met. Other duties include maintain accurate records and documentation...
Weekly pay
Flexible hours
Shift work
TradeJobsWorkForce
Houston, PA
4 days ago
Customer Service Representative
...responsible for delivering high-quality, non-technical support and service while ensuring efficient execution of day-to-day operations.... ...-solving, collaboration, and consistent communication to meet customer and organizational needs. Key objectives include responding to...
Work at office
Black Box
Lawrence, PA
2 days ago
Customer Service Rep(09138) - 108 S Main St
...Customer Service Rep Part Time & Full Time Jobs Available!!! Morning and Evenings shifts … 10 hours a week or 50 hours a week … Totally your choice!!!! Enthusiastic, energetic team players needed to join our team. Looking for customer service representatives...
Full time
Part time
Day shift
Afternoon shift
Domino's Franchise
Houston, PA
3 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...
Contract work
Part time
Local area
Dollar Tree
Lawrence, PA
3 days ago
Customer Service Representative
$16.5 per hour
...Overview Healthcare Customer Service Representative (Onsite) Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs? Join our team as a Customer Service Representative, where you’ll provide professional...
Hourly pay
Work at office
Monday to Friday
Weekend work
NovaCare Rehabilitation
Canonsburg, PA
1 day ago
PayPal Customer Support Specialist
...Take the next step as our new PayPal Customer Support Specialist to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible...
Flexible hours
TradeJobsWorkforce
Houston, PA
2 days ago
Customer Service Rep
...Were looking for a Customer Service Rep to support the preparation and delivery of goods or services, work collaboratively across teams and departments, and assist with organizing, stocking, and general upkeep. Other duties include maintain accurate records and documentation...
Weekly pay
Flexible hours
Shift work
TradeJobsWorkForce
Houston, PA
1 day ago
Remote Paid Panel Customer Service Representative Agent Welcome
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Part time
Casual work
Remote work
Flexible hours
AFG
Bethel Park, PA
1 day ago
Client/Customer Support Rep
...supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork...
Full time
Work at office
Flexible hours
Cetera Financial Group
Canonsburg, PA
1 day ago
Store Customer Service Specialist
...Customer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend...
For contractors
Sherwin Williams
Canonsburg, PA
5 days ago
Customer Support Specialist
$50k - $55k
Customer Support Specialist (A1468390) Canonsburg, Pennsylvania Salary: USD50000 - USD55000 per year + Benefits A local manufacturing company... ...support for customers using the company's products and services. The ideal candidate is a self-motivated professional with experience...
Work at office
Local area
Beacon Hill
Canonsburg, PA
4 days ago
Pharmacy Customer Service Associate
$16 - $18 per hour
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. + In accordance with state and federal regulations, assists the pharmacist...
Hourly pay
Work experience placement
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Walgreens
Canonsburg, PA
1 day ago
Remote Customer Service Representative $45 per hour
$45 per hour
...Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule...
Hourly pay
Weekly pay
Extra income
Temporary work
Part time
For contractors
Seasonal work
Remote work
Work from home
Flexible hours
GL1
Canonsburg, PA
4 days ago
Customer Service Associate - Temporary
$15 - $17.5 per hour
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them...
Hourly pay
Temporary work
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Canonsburg, PA
1 day ago
Cashier / Receptionist
...winning team as our most valuable asset. We pride ourselves on being customer focused and technology driven. We offer you a professional... ...company match, Employee assistance program, Benefit concierge services. We are an equal employment opportunity employer. All qualified...
Temporary work
Part time
Work at office
Flexible hours
Spitzer Autoworld
Canonsburg, PA
4 days ago
Client service rep - billing
$60k - $75k
...Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to... ...Maintain accurate prospect and client information in CRM and customer database systems Support proactive client outreach, including...
Work at office
Local area
Flexible hours
Alera Group, Inc.
Canonsburg, PA
4 days ago
Pharmacy Customer Service Associate
...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the...
Work experience placement
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Canonsburg, PA
3 days ago
Bilingual Customer Service Representative
$16.5 per hour
...Overview Bilingual Customer Service Representative – Spanish/English – Healthcare – $16.50+/hr – No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English ? Do you have a passion for helping people and...
Full time
Work at office
Monday to Friday
NovaCare Rehabilitation
Canonsburg, PA
6 days ago
Hybrid Help Desk Specialist - IT Support & HIPAA Ready
Preferred Primary Care Physicians in Southpointe, PA, is hiring a full-time Help Desk Specialist to join the IT Department. This entry-level role is hybrid, requiring a minimum of two onsite days per week to support healthcare providers and staff. You will be the first ...
Full time
2 days per week
Preferred Primary Care Physicians
Canonsburg, PA
1 day ago
Hybrid Help Desk Specialist - Healthcare IT Support
Preferred Primary Care Physicians is seeking a full-time Help Desk Specialist to join the IT Department at our Central Administrative Office in Southpointe, PA. This hybrid role requires a minimum of two onsite days per week and offers competitive pay and a strong benefits...
Full time
Work at office
2 days per week
Preferred Primary Care Physicians, Inc
Canonsburg, PA
1 day ago
Customer Service Representative (CSR)
...Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field...
Flexible hours
Shift work
LB Capital Inc.
Canonsburg, PA
5 days ago
Part-Time Store Cleaning & Operations Associate
$14.1 per hour
...complete operational processes as needed to provide an excellent customer experience.What You'll DoClean all areas of the store (e.g.,... ...taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving...
Part time
Night shift
Kohl's
Canonsburg, PA
5 days ago
Sales and Service Agent Remote
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...
Remote job
Work from home
Flexible hours
HMG Careers
Strabane, PA
more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!