Senior Coordinator - Product Development

Job Description

Job Description

Education is ever-evolving. And so are we.

We seek passionate people from diverse backgrounds who are committed to helping improve the work of schools as a trusted partner in advancing learning. By joining the Cognia team, you will be immersed in a community of energetic and resourceful people dedicated to a common vision to impact and inspire education providers to advance and enable pathways of success for all learners. At Cognia we have developed a holistic approach to education that empowers schools to create real outcomes and optimize learning for students of all backgrounds. Serving over 40,000 institutions from early learning through high school in more than 100 countries and territories, Cognia brings universally recognized perspective to advancing teaching and learning. When you join Cognia, you join a team of experts passionate about our mission and embracing our core values in everything we do.

NATURE AND SCOPE:

The Senior Coordinator provides high-level professional and administrative support to Product Development, delivering organized, timely, efficient, and accurate logistical coordination to strengthen execution across each Lead Product Developer’s work, while providing execution-level support within each vertical build pod. The Senior Coordinator partners closely with team members to foster positive, collaborative working relationships within and across the division while serving as an internal resource, supporting a range of product development activities, including scheduling, documenting, and communicating out product development updates and following up with applicable internal stakeholders on outstanding items. 

PRINCIPAL ACTIVITIES: 

• Support product schedule tracking within assigned verticals by maintaining detailed timelines, aligning dependencies, and surfacing risks, changes, and decisions to the product development team on a regular and timely basis.
• Maintain detailed product documentation and artifact organization, including requirements, meeting notes, approvals, and supporting files, ensuring appropriate version control and easy access for cross-functional stakeholders.
• Coordinate vendor and cross-divisional communication by scheduling touchpoints, distributing agendas and recaps, and ensuring timely follow-up on open items, questions, and required approvals.
• Track deliverables and readiness milestones across workstreams, confirming owners and due dates, monitoring status, and escalating blockers to keep development and launch plans on track.
• Support build-to-launch execution activities, including coordination of reviews, readiness checklists, and handoffs to enablement/operations teams, to ensure launch materials and internal processes are prepared and aligned.
• Foster effective working relationships with colleagues through clear communication and collaboration.
• Collaborate with senior staff and cross-functional teams to ensure aligned and efficient operations.
• Perform duties and fulfill responsibilities that may, from time to time, include related or unrelated tasks.

JOB REQUIREMENTS:

Education & Experience:

• Bachelor’s degree and three (3) years of related project, product (or related) coordination experience in educational or professional environment required; or a combination of education and related experience
• Experience with scheduling communication tools and software preferred

Competencies:

• Excellent verbal and written communication skills across a wide variety of audiences
• Ability to organize, manage, and implement multiple tasks simultaneously
• Perform with high levels of integrity, initiative, and tenacity
• Ability to work independently, and take and take professional initiative
• Ability to create and maintain cooperative working relationships with others
• Ability to work and communicate effectively using Microsoft Word, Outlook, Excel, and PowerPoint and other software and web-based applications 

Anticipated Travel (%): (may include local, national, and/or international travel)

• Limited travel (0-10%)
• Travel to All Staff Company Meeting required

At Cognia, we recognize the critical role played by our teams in carrying out the organization’s important educational mission. As a reflection of that recognition our exceptional benefits offerings include generous paid time off and holiday breaks, comprehensive insurance plans, and a 12.5% retirement savings contribution which is immediately vested, all effective on your date of hire. This represents a strong commitment by the organization to attract and retain the highest quality workforce – to ensure our continued ability to effectively serve our mission for years to come.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity, marital status, national origin, age, physical or mental disability, citizenship, protected veteran status, genetic information or any other characteristics protected by local, state, or federal laws, rules, or regulations. Cognia is an Equal Opportunity Employer.

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