Business Systems Lead - Demand Planning

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Primary Purpose Of This Position
The Business Systems Lead serves as the primary bridge between business needs and technology execution, ensuring effective delivery, stability, and continuous improvement of enterprise systems. In this role, the focus is on SAP Integrated Business Planning (IBP) and the broader supply chain planning landscape, with a strong emphasis on demand planning. The role requires deep, hands-on knowledge of demand planning processes—including statistical forecasting, demand sensing, forecast disaggregation, consensus demand review, and demand-driven S&OP—and the tools that enable them, so that these needs are translated into well-designed, well-configured IBP solutions. The role is responsible for coordinating technology initiatives across the system lifecycle—from requirements translation and solution design through development, testing, deployment, and support—while aligning with enterprise standards, governance, and architectural roadmaps. Acting as a delivery-focused partner, the Business Systems Lead enables adoption, value realization, and operational excellence by supporting project delivery, integrations, data platforms, testing, training, issue resolution, vendor and service coordination, and portfolio planning, while accountability for outcomes remains with designated business and technology owners.

Essential Responsible Areas

Lead and coordinate technology delivery and system enhancements across projects using Agile or Stage Gate governance.

Support software development, system configuration, integrations, upgrades, and patching to meet business and technical requirements.

Gather and document technical requirements and specifications, translating business needs into system solutions.

Lead and support IBP-specific activities across the project lifecycle, including design workshops, SIT and UAT execution, environments and defect resolution, change implementation, cutover, and hypercare across regions.

Translate demand planning processes—including statistical forecasting, demand sensing, forecast disaggregation, and consensus/demand review—into IBP design, configuration, and key figure logic, partnering closely with demand planners and commercial stakeholders.

Provide end-user and super-user support and training, driving adoption and effective system usage.

Support issue resolution and production support, including root-cause analysis and continuous improvement.

Assist with software and hardware selection, purchasing, and vendor management, including AMS support.

Contribute to technology cost estimates and resource planning in support of business case development.

Support data governance, data migration, integrations, and data hubs enabling self-service reporting and analytics.

Ensure adherence to technology standards, software standards, architecture, and governance.

Support IT controls, SOX testing, audits, and access management activities.

Contribute to technology roadmaps, portfolio management, and lifecycle planning.

Perform gap analysis, solution design, and cross-functional impact assessments.

Drive value realization and adoption of standard technologies and platforms through change management and alignment.

What We Are Looking For

Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field (or equivalent combination of education and experience)

5+ years of progressive experience in business systems, IT delivery, or technology-enabled business roles, including direct experience with demand planning and forecasting processes and tools

Hands-on experience implementing and configuring SAP Integrated Business Planning (IBP), including at least one full-cycle implementation or major global rollout wave

Agile and/or Stage Gate delivery models

Demonstrated experience supporting:

Demand planning processes in depth—statistical forecasting, demand sensing, forecast disaggregation, consensus/demand review, forecast accuracy and bias measurement (e.g., MAPE, WMAPE)—with the ability to translate these needs into IBP design and configuration

Hands-on use of demand planning tools—required in SAP IBP for Demand; familiarity with other planning platforms (e.g., SAP APO DP, o9, Blue Yonder/JDA, Kinaxis) is a plus—including forecast models, forecast profiles, key figures, and demand sensing configuration

Adjacent planning processes (S&OP/IBP for Sales & Operations, supply and inventory planning) and how they consume and integrate with the demand plan

Testing activities (SIT and UAT support)

Production support and issue resolution

Experience working with vendors, AMS providers, or system integrators

Experience in regulated or controlled environments (SOX, IT controls, audits) preferred

Strong Understanding Of

System lifecycle management (requirements ? design ? build ? test ? deploy ? support)

Software development and configuration concepts

Integrating SAP IBP with source systems such as SAP ECC, S/4HANA, or JDE using integration tooling, including data flows and data migration

Ability to translate business requirements into technical specifications

Working knowledge of:

Agile/Scrum and Stage Gate delivery methodologies

Testing processes (SIT, UAT coordination and support)

Release, upgrade, and patch management

IBP planning areas, time profiles, planning levels, key figures, version management, and operators, with particular depth in IBP for Demand—forecast models, forecast profiles, statistical forecasting, and demand sensing

Familiarity with:

Technology standards, architecture principles, and governance

Data governance, reporting, and analytics enablement

Preferred Certifications

APICS/ASCM CPIM (Certified in Planning and Inventory Management)

APICS/ASCM CSCP (Certified Supply Chain Professional)

IBF CPF / ACPF (Certified Professional Forecaster)

SAP Certified Application Associate – SAP IBP

Agile certifications (e.g., CSM, SAFe, PMI-ACP)

Project management (PMP)

Business analysis (CBAP)

IT service management (ITIL)

Compensation & Benefits

Expected Hiring Salary Range:$98,900 - $141,330 (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

This role will be eligible to participate in the annual incentive compensation plan.

Please visit our "Total Rewards" page to learn more about Ball's comprehensive benefits structure.

The preferred location for this role is our Westminster, CO campus. However, remote candidates will be considered based on experience, qualifications, and willingness to travel regularly to the Colorado campus. For candidates based in Colorado, this position follows a hybrid work model requiring regular in-person engagement, with a minimum of three (3) on-site days per week. Core collaboration days are Tuesday, Wednesday, and Thursday. Travel and local commuting between Ball locations and other business-related sites may be required.

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).

Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.

This position will be posted internally for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants.

No agencies please.

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