Clinical Department Supervisor III - Intake Supervisor (CLINDPTSUP-03) (Mon-Fri 8:00am - 5:00pm)

Job Description

Job Description

Join New Freedom – Where Second Chances Become Bright Futures

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What to see if you're a great match for our position - take our Criteria Assessment today to find out. Use this link to complete the assessment: Criteria Assessment - Clinical Dept Supervisor II & III

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About Us

At New Freedom , we believe exceptional clinical leadership creates exceptional outcomes. As a Clinical Department Supervisor III , you'll play a vital role in supporting clinicians, strengthening quality of care, and helping individuals achieve lasting recovery and successful community reintegration.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference— this is where you belong .

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Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters —and a team that works hard to deliver on it

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About the Role

The Clinical Department Supervisor III (Intake Supervisor) is responsible for the clinical oversight, supervision, and operational leadership of assigned clinical programs (intake), staff, and services. As an independently licensed behavioral health professional, this role provides supervision to associate-level clinicians, therapists, and behavioral health staff while promoting clinical excellence, regulatory compliance, staff development, and positive member outcomes. The Clinical Department Supervisor III partners closely with leadership to ensure high-quality, evidence-based, trauma-informed care across the organization

This role is ideal for someone who :

• Is passionate about developing clinicians and supporting professional growth
• Enjoys balancing clinical leadership with operational oversight
• Thrives in a fast-paced behavioral health environment
• Has strong supervisory, coaching, and mentoring skills
• Values evidence-based, trauma-informed, and recovery-oriented treatment approaches
• Wants to drive meaningful outcomes for both staff and members

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What You’ll Be Responsible For

• Providing leadership and oversight for assigned clinical services, programs, and treatment teams
• Delivering clinical supervision, consultation, and professional development support to therapists and behavioral health staff
• Reviewing and approving clinical documentation to ensure quality, compliance, and clinical integrity
• Monitoring program performance, service outcomes, and quality measures
• Supporting audits, chart reviews, accreditation activities, and quality improvement initiatives
• Consulting on complex clinical situations, treatment planning, risk management, and member care concerns
• Collaborating with multidisciplinary teams to improve member engagement, care coordination, and treatment outcomes
• Supporting departmental goals, operational initiatives, workforce development, and clinical excellence

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What Success Looks Like

• Clinical staff receive effective supervision, support, and professional development
• Documentation meets quality, compliance, payer, and regulatory standards
• Clinical programs deliver strong outcomes and high-quality member care
• Staff competency, engagement, and retention continue to grow
• Quality assurance measures, audits, and accreditation activities are successfully maintained
• Members receive effective, evidence-based, recovery-oriented services that support long-term success

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What We’re Looking For

• Master's degree in Counseling, Social Work, Psychology, Behavioral Health, Marriage & Family Therapy, or a related field
• Independent Arizona behavioral health licensure (LPC, LCSW, LISAC, or equivalent)
• Behavioral Health Professional (BHP) designation and APEP accreditation
• Minimum five years of behavioral health experience
• Minimum two years of clinical supervision, leadership, or management experience
• Strong clinical assessment, documentation, supervision, leadership, and problem-solving skills
• Advanced proficiency with Electronic Health Records and Microsoft Office applications
• Must be 21 years of age or older
• Experience supervising associate-level clinicians pursuing independent licensure preferred
• Experience leading multidisciplinary treatment teams preferred
• Experience in substance use treatment, reentry services, correctional behavioral health, or residential treatment settings preferred
• Experience with accreditation standards, regulatory compliance, and quality improvement initiatives preferred
• Peer and Recovery Support Specialist (PRSS) Certification preferred
• Lived recovery experience and willingness to appropriately utilize that experience in support of members preferred

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Environment + Physical Demands

This position operates in behavioral health, outpatient, residential treatment, and administrative environments

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Frequent interaction with members, clinicians, medical providers, leadership, and community partners
• Regular review of clinical records, treatment plans, and documentation
• Frequent use of computers, Electronic Health Records, and communication systems
• Occasional travel to program locations, meetings, training events, or community activities
• Ability to remain calm, professional, and effective when supporting clinical staff and members through complex situations

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Our Standard

We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.

If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization —we want to hear from you.

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Equal Opportunity

New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.

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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission — to turn second chances into powerful comebacks."