Business Analyst

Business Analyst

Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs. We provide excellent benefits such as medical, dental, vision and a fun company to work.

Location: Remote must work standard PST shift hours (CA, OR, WA, CO, GA, VA, DC, MD)

Required:

• 3 – 5 years related analyst experience
• MS Excel; pivots, filters, can manipulate data
• Excelling communication skills, collaborative, self-start, can interact with leadership/stakeholders
• Production support experience – highly preferred
• Healthcare experience – highly preferred
• Jazz, ServiceNow – preferred

Project:

• Part of ID Card Project team
• They do not want very technical candidates as this is not a super technical role
• Tons of ID card projects in motion and lots of busy work – this candidate will help support regular staff SMEs with day to day
• Production support/monitoring production, ID card validation that's done daily, making sure ID cards look the way they're supposed to look, running weekly/daily/monthly reports for ID volume
• Might have situations pop up throughout the day that will need their support. Examples:
• Production issue (i.e. a file failed and they'll have to work with vendor or other team to resolve)
• Researching for email support (i.e. a healthcare stakeholder emailed that they didn't get their traveling card – this person would research the different application/systems that store this information, look up when ID was mailed out and which vendor produced ID, etc.)
• Reporting is done from Excel and emailed out to stakeholders
• Won't be doing UAT work – knowledge of UAT is helpful