Medical Receptionist

Open Date 7/28/2026 About the Organization At Associates in Medical Imaging, LLC we firmly believe that our employees are the driving force behind our success. We have always strived to cultivate a workplace culture that values inclusivity, collaboration, and personal growth. Our ongoing efforts strive to provide an exceptional work experience for each and every member of our team. Our commitment to being a great place to work starts with our core values. Service Quality, Teamwork, Accountability, Efficiency, Adaptability, Communication, and Integrity are the guiding principles that shape our interactions, decisions, and policies. By aligning our actions with these values, we have created an environment where everyone feels supported, respected, and motivated to excel. We recognize that a positive work-life balance is crucial for employee well-being and job satisfaction. Our flexible work arrangements, comprehensive benefits package, and professional development opportunities are designed to help our team members thrive both personally and professionally. We believe that investing in the growth and happiness of our employees directly translates into exceptional service delivery for our clients. Position Medical Receptionist Category Medical Services Description Medical Receptionist - Job Description Position Summary The Medical Receptionist serves as the first point of contact for patients and visitors and provides courteous, efficient administrative support to the healthcare team. This position manages front-desk operations, coordinates appointments, maintains accurate patient information, and helps ensure a smooth, professional patient experience while protecting confidential health information. Essential Duties and Responsibilities: Greet patients and visitors promptly, professionally, and respectfully. Answer, screen, and route telephone calls; take accurate messages and respond to routine questions. Schedule, confirm, reschedule, and cancel appointments according to provider's availability and office procedures. Register patients and verify demographic, contact, insurance, and referral information. Assist patients with intake forms and other required paperwork. Check patients in and out, collect copayments and balances, issue receipts, and document transactions accurately. Maintain and update electronic health records and other office files with close attention to accuracy and confidentiality. Notify clinical staff of patient arrivals and coordinate front-desk activities to support efficient patient flow. Route clinical questions and urgent concerns to the appropriate licensed staff member in accordance with established procedures. Process incoming and outgoing correspondence, faxes, records requests, and referrals as assigned. Follow office policies, privacy requirements, safety procedures, and applicable healthcare regulations. Required Qualifications: High school diploma or equivalent. Customer service, reception, or administrative experience. Strong verbal and written communication skills. Basic proficiency with Microsoft Office, computers, email, and data entry. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Qualifications: Previous experience in a medical office, clinic, imaging center, or other healthcare setting. Familiarity with medical terminology, electronic health record systems, insurance verification, referrals, and payment collection. Knowledge of patient privacy practices and front-office healthcare workflows. Work Expectations This position requires regular interaction with patients, families, providers, and coworkers. The employee must be able to work on a computer and telephone for extended periods, communicate clearly, and remain composed while managing competing priorities. Schedule, physical requirements, and accommodations should be tailored to the needs of the practice and applicable law. Exempt/Non-Exempt Non-Exempt Full-Time/Part-Time Full-Time and/or Part-Time Key Words EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. Associates in Medical Imaging LLC