Program Support Assistant
US Department of Veterans Affairs
Job Title
Program Support Assistant
Major Duties
Generates various types of correspondence.
Process all incoming Powers of Attorney.
Determines if a prior representative must be revoked, prepares correspondence to notify all parties concerned, and updates the master record(s).
Make independent determinations regarding the release of information via the Freedom of Information Act (FOIA), Privacy Act, and both Federal and State court ordered release of information.
Explains VA FOIA/Privacy Act programs and entitlement criteria to veterans and their dependents.
Handles limited release of information requests by providing copies of documents from the claims file.
Acts as a liaison between Regional Offices and other Government Agencies such as Department of Defense and NARA.
Performs other related duties as directed by the Team Supervisor.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Full time, Monday through Friday 7:30 am to 4:00 pm
Position Description/PD#: Program Support Assistant, 37974A, 37975A
Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Bargaining Unit: Yes
Vacancy posted 2 days ago
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