Landscape Account Manager

Work With The BestWe are building the premier outdoor living company in the country by creating a "family of family companies" across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country's largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless.About Us: At Ed Castro Landscape, we are redefining luxury outdoor living through innovative design, precision installation, and exceptional maintenance services. Serving the Greater Atlanta area, we specialize in creating sophisticated, sustainable landscapes for high-end residential and commercial clients. Our team is driven by craftsmanship, attention to detail, and an unwavering commitment to client satisfaction.Position Summary: Ed Castro Landscape is hiring a Landscape Account Manager to join the team. The Account Manager (Client Representative) plays a critical role in delivering an elevated client experience while driving operational excellence and profitability. This is a highly visible, client-facing position that blends relationship management, field operations, horticultural expertise, and leadership.The ideal candidate thrives in a fast-paced, high-expectation environment and is passionate about delivering best-in-class landscape solutions.Key Responsibilities:Client & Account ManagementServe as the primary point of contact for assigned landscape maintenance clientsConduct regular property inspections to ensure quality, identify needs, and maintain contract complianceDevelop and present proposals, enhancements, and detailed cost estimatesCoordinate services from proposal through execution with accuracy and timelinessMaintain proactive, professional communication to exceed client expectationsSupport billing, collections, and documentation for maintenance and enhancement servicesTeam Leadership & OperationsOversee landscape maintenance crews through effective leadership of a Production ManagerTrain, coach, and develop team members on safety, quality standards, and best practicesPerform routine quality control visits to ensure work meets company and client standardsManage schedules and workflows to maintain efficiency and service excellenceEnsure accurate documentation for contracts, enhancements, and site updatesTroubleshoot field challenges and implement timely, effective solutionsHorticulture & Technical ExpertiseApply strong knowledge of Georgia plant material, turf management, and seasonal care practicesRead and interpret landscape plans, blueprints, and site specificationsOversee proper use of fertilizers, pest control, and disease management programsDiagnose and manage irrigation systemsSupport installation and maintenance of low-voltage landscape lightingSales & ProfitabilityAchieve or exceed revenue and profitability targets for assigned accountsIdentify and develop opportunities for enhancements and additional servicesMonitor budgets and contribute to job costing and P&L performanceMaintain accurate estimating, tracking, and billing recordsQualifications:Minimum 5 years of experience in landscape account management or operationsStrong horticultural knowledge, preferably within Georgia or similar climatesValid, clean driver's licenseIndustry certifications (e.g., Georgia Certified Landscape Professional) preferredExperience with industry software (Aspire, CompanyCam, GeoTab) and Microsoft OfficeBilingual (English/Spanish) is a plusStrong communication, leadership, and organizational skillsAbility to read and interpret site plans and maintenance specificationsThe Perks:401(k) with company matchMedical, dental, and vision insuranceFSA / HSA optionsLife and long-term disability insurancePaid time offTuition reimbursement (after one year of service)Employee perks and discount programs