Employee Benefits Account Manager

About the Role 100% remote, work-from-home position handling health insurance programs at a Midwest based insurance agency. Experienced Human Resources professionals with benefits administration as well as individuals already working in the insurance industry will be considered. Duties & Responsibilities Have strategic conversations with clients (typically in the 100-500 lives range) about new ideas for their insurance programs, both throughout the year and in preparation for renewal Handle service issues as they arise in tandem with Account Associates Partner with producers to strengthen stewardship in new client meetings and for existing clients Coordinate service delivery in partnership with wellness, HR, compliance, marketing, and claims Take responsibility for available technology platforms for integration, enrollments, and communication Skills & Experience At least three (3) years of experience in a similar client service role Ability to handle a variety of service initiatives like benefit guides, communication, implementation, RFPs, and spreadsheets Active state insurance license #J-18808-Ljbffr