Host - Hostess

Night Owl Pizza & Drinks in South Scottsdale is hiring hosts/hostesses. We’re looking for 2 years of relevant work experience. We require a sense of urgency, excellent communication skills, and an ability to stay organized and calm. We promote positivity, play great music, have a fun work environment, and aim to be part of this thriving community. Responsibilities Key responsibilities Greet guests promptly and warmly; manage the host stand and maintain a professional, welcoming presence. Manage reservations, waitlist, and seating rotations efficiently to optimize guest flow and server workload. Communicate guest needs, special requests, and table status clearly to servers and bartenders. Answer phones, take reservations, and provide accurate information about hours, menu items, and specials. Maintain the entrance and host area—keep menus, coat hooks, and waiting areas clean and organized. Assist with opening and closing tasks as needed, including restocking host supplies and preparing the dining area. Support a positive guest experience by addressing concerns calmly and escalating issues to management when necessary. Skills & Qualifications Required qualifications Friendly, outgoing demeanor with excellent verbal communication and customer-service skills. Ability to stand for long periods and move quickly in a busy environment. Reliable availability for evenings, weekends, and holidays. Basic math skills for managing waits and seating counts. Dependable transportation and punctuality; strong teamwork and time-management skills. Preferred qualifications Previous host/hostess or front-of-house experience in a bar or full-service restaurant. Familiarity with reservation/waitlist systems (OpenTable, Resy, Hostme or similar). Bilingual abilities (Spanish helpful) and experience in high-volume, service-oriented settings. Enthusiasm for Night Owl’s vibe—comfort working in a themed, high-energy space and engaging with regulars and new guests. Benefits What we offer Competitive hourly pay plus tip-sharing opportunities. Employee discounts on food and drinks and complimentary or discounted shift meals. Flexible scheduling to support school or second jobs, with priority for consistent availability. Paid training, supportive team culture, and opportunities for advancement as we grow (new Tempe location expansion). Fun work environment with regular team events and a passionate, local customer base. Potential for cross-training in bartending, hosting management, or other FOH roles.