Suppression Service Technician

Davis-Ulmer (DU) Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. As part of that family, Grunau Fire is dedicated to providing exceptional fire protection solutions that safeguard lives and properties. With a legacy of excellence spanning decades, our team is committed to delivering top‑tier services, including fire sprinkler systems, alarms, and maintenance. Our success is built on a foundation of innovation, quality craftsmanship, and unwavering dedication to customer satisfaction. As we continue to grow and expand our services, we seek passionate and skilled professionals to join our team and contribute to our mission of ensuring safety and peace of mind for our clients. If you are driven by excellence and ready to make a meaningful impact, we invite you to explore the opportunities available at Grunau Fire. Due to continued growth, we are looking to add a Suppression Service Technician to our team. In this role, you will be responsible for servicing, installing, troubleshooting, and maintaining pre‑engineered wet chemical and dry chemical fire suppression systems. Success in this role requires strong mechanical aptitude, a customer‑focused mindset, a commitment to code compliance and safety, and the drive to deliver quality workmanship on every job. Key Responsibilities: Ensure customers are serviced at the highest level of satisfaction through quality, courteous service, and by applying experience, knowledge, and training. Install, inspect, troubleshoot, and perform routine maintenance on commercial suppression systems including kitchen suppression, paint booths, fire extinguishers, and clean agent systems. Conduct periodic inspections to ensure compliance with applicable fire and life safety codes. Maintain accurate service records and communicate findings or recommended repairs to customers and management. Provide detailed feedback on deficiencies and necessary repairs. Present a neat, professional appearance and demeanor. Maintain a high level of service and quality upon which our business has been built. Required participation in the on‑call rotation. Utilize an online scheduling calendar to receive and understand individual scheduled tasks, customer locations, and maintain other company documents as required (timesheets, safety audits, etc.). Turn in required paperwork in a timely manner. Maintain equipment, supplies, and company vehicle in good working order. Ensure all work is completed safely, efficiently, and in accordance with company standards and regulatory requirements. Stay current with code requirements, industry changes, and obtain NICET certifications. Perform other related duties as assigned. Qualifications: High school diploma or equivalent required; technical certification in fire suppression systems or a related field is preferred. Prior trade experience (2 years) a plus. Previous experience within the fire protection industry preferred. Good verbal/written communication and customer service skills to clearly and concisely communicate with customers. Mechanical and math aptitude. Demonstrated ability to read and comprehend schematics and technical manuals. Demonstrated ability to use diagnostic tools such as multimeters and programmers. Excellent problem‑solving skills and attention to detail. Ability to work independently and as part of a team. Valid driver’s license and reliable transportation. Ability to work at heights, in confined spaces, and in various weather conditions. Why Choose DU Family of Companies? Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately. Comprehensive Benefits Package: Enjoy an industry‑leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well‑being are taken care of. Strength of the Family: The Davis‑Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team‑first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone. Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi‑billion‑dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world‑class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry. Long‑Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term. Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value‑driven recruitment is a cornerstone of our People/Talent Development Operating Code. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. DAVIS‑ULMER'S ENDURING PURPOSE: "To protect what people value most." All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre‑employment drug screening and background check. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr