Administrative Rep/House Supervisor Nights

Nursing Administration

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY The Administrative Representative coordinates the activities of the Nursing Division across various departments to ensure the seamless delivery of quality care during a designated shift. This position plays a key role in facilitating strong relationships and communication between patients, families, nursing staff, physicians, and the broader community, supporting the overall patient care ESSENTIAL FUNCTIONS

• Evaluate the availability of supplies and equipment necessary for each shift, including emergency equipment, ensuring all resources are in place for optimal patient care. Assess nursing standards for each shift and organizational quality improvement issues. Facilitate risk management programs, monitor and evaluate customer satisfaction, and initiate emergency plans when necessary.
• Understand and uphold the role and accountability of nursing staff to achieve the highest level of nurse function, aligned with the defined organizational culture.
• Act as a resource for Nurse Managers, unit staff, and other departments. Represent administration in the absence of leadership, facilitating and supporting organizational changes as needed. Utilize evidence-based knowledge in decision-making processes to improve and maintain high-quality, cost-effective patient care across nursing departments.
• Assist in the performance evaluation process for staffing resource personnel, while also evaluating education and leadership development programs for nursing staff.
• Collaborate with the Admitting Department to facilitate patient placement. Assist in the utilization review process and work closely with the Nurse Manager to assess and fulfill short- and long-term staffing needs.
• Demonstrate comprehensive knowledge of healthcare services to support necessary resources and ensure the delivery of high-quality care to patients.
• May initiate clinical treatments based on policies and procedures. Provide nursing care that meets the physical, emotional, spiritual, and social-cultural needs of patients and families through a family-centered approach to care delivery.
• Facilitate conflict resolution within the Nursing Division and across other departments. Assist Public Relations in managing incidents and events. Foster positive, collegial relationships with the Medical Staff and facilitate intra- and interdepartmental communication and problem-solving processes.
• Communicates with SMH-N/SMH-O Administrative Representatives regarding staffing and other issues. Ability to absorb high levels of change. Values diversity holds multiple perspectives.

EDUCATION

• Bachelors Required

EXPERIENCE

• 5 years, Nursing experience Required
• 1 year, supervisory experience Preferred

LICENSE AND CERTIFICATIONS

• Advanced Cardiac Life Support (ACLS) - Certification, Training Upon Hire Required
• Basic Life Support (BLS) - Certification, Basic Life Support BLS Training Upon Hire Required
• Registered Nurse - License, State Licensure And/or Compact State Licensure State Licensure Upon Hire Required
• Must obtain National certification within 1 year of hire or promotion date. 1 Year Required