Customer Service Coordinator

BBSI

Fabrication Design Coordinator

The Fabrication Design Coordinator serves as the key link between Fabrication, Production, Customer Service, suppliers, and other stakeholders, ensuring the timely delivery of materials and custom prosthetic/orthotic products.

This position helps streamline processes, manage orders, resolve delays, and maintain quality standards throughout production.

Responsibilities

Coordinate with Fabrication, Production, Customer Service, suppliers, and other stakeholders
Track orders and materials to ensure timely delivery
Help identify and resolve production or order delays
Maintain accurate information throughout the production process
Support communication between departments
Help maintain quality standards for custom prosthetic and orthotic products
Monitor and follow up on orders and materials
Utilize computer systems and order-tracking tools
Maintain organized records and documentation
Participate in process improvements and required training
Perform other duties as assigned

Qualifications

Strong written and verbal communication skills
Comfortable using computers and learning new software programs
Strong organizational and attention-to-detail skills
Ability to manage multiple tasks and priorities
Ability to communicate effectively with multiple departments and stakeholders
Inventory management or order-tracking experience preferred
Manufacturing or production experience is a plus
Prosthetic or orthotic industry experience is preferred but not required
Must be comfortable learning company-specific systems and processes

Apply

Vacancy posted 2 days ago

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