Customer Service Representative

Customer Service RepresentativeWestside El Paso - TXOverviewPosition Type Full Time Job Shift Any Education Level None Category Customer ServiceDescriptionJob Responsibilities:Greet customers warmlyAddress the customer by nameWelcome customers as they walk into the establishmentMaintain the work locationMaintain a clean counterMaintain a clean floorEnsure the restrooms are cleanEnsure the store windows are cleanUnderstand the dry-cleaning process and the services that are provided by the companyBe able to answer questions about possible stainsBe able to answer questions about the material of the garmentBe able to make recommendations on the cleaning of a garmentUnderstand the laundry process and the services provided by the companyUnderstand the laundry care symbol chartUnderstand the procedure of accepting the customer's garmentsInspect the garmentsButtons are intactCheck for open seams or any possible repairs that may be neededAll zippers work properlyAll pockets are checked and emptied outMake sure all linings have been patted to ensure that nothing has fallen to the bottomUse the proper tagging system and ensure to have the customer's contact informationRespond and assist promptly to customer inquiries or complaintsResponsible for cash drawer and daily deposit for his/her shiftQualificationsApplicant must have the following:Reliable TransportationCustomer ServiceBilingualTime Management and MultitaskingConflict ResolutionProblem SolvingBasic Computer SkillsCash Handling ExperienceAttention to DetailPoint-of-Sales (POS) Systems