Bookkeeping Specialist and Customer Support

Job Description

Job Description

Overview

Now Hiring: Bookkeeping Specialist and Customer Support

Cunningham Security

Pay: $23.00-$28.00 per hour
Schedule: Monday-Friday | 8:00 AM-5:00 PM

Join a Team That Values Accuracy, Customer Service, and Growth

Cunningham Security is a trusted provider of customized commercial and residential security solutions. We're looking for a detail-oriented Bookkeeping Specialist and Customer Support  

to join our team. If you enjoy balancing customer service with accounting support, thrive in a fast-paced environment, and take pride in staying organized, we'd love to hear from you.

What You'll Do

As a Bookkeeping Specialist and Customer Support, you'll play a key role in supporting our billing and accounting operations while providing exceptional service to our customers. Your responsibilities will include:

• Answer customer billing questions and resolve account concerns professionally
• Process and post incoming customer payments
• Verify remittance information and payment documentation
• Process accounts payable invoices and expense transactions
• Reconcile purchase orders and maintain accurate parts records
• Update and maintain customer accounts within our CRM system
• Assist with inventory and database accuracy
• Support the Accounting team with additional administrative and financial tasks as needed

What We're Looking For

Required Skills:

• Strong attention to detail and accuracy
• Excellent customer service and communication skills
• Comfortable speaking with customers over the phone
• Ability to prioritize multiple tasks in a fast-paced environment
• Professional and positive attitude when handling challenging situations
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Ability to quickly learn new software and CRM systems

Preferred Qualifications:

• Previous customer service experience
• Bookkeeping, billing, accounts payable, or accounting support experience
• High school diploma or equivalent required; college coursework is a plus

Physical Requirements

• Ability to sit for extended periods while working at a computer
• Occasionally lift up to 15 pounds

Benefits

We offer a competitive benefits package, including:

• Medical, Dental & Vision Insurance
• Short-Term & Long-Term Disability
• Paid Time Off (PTO)
• Retirement Plan

Why Cunningham Security?

At Cunningham Security, you'll join a collaborative team that values professionalism, customer service, and continuous improvement. Your work directly supports both our customers and our growing business, making a meaningful impact every day.

 

Pay: $23-$28 per hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM

 

Apply today to become part of a company committed to protecting what matters most.