Load Planner

Load PlannerHeadquarters: Cedar Rapids, IA Position Location: Erlanger, KY or RemoteCRST The Transportation Solution, Inc. As a member of Team CRST, you'll be part of one of the nation's largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.CRST Dedicated Solutions CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense.The Role The Load Planner coordinates freight, shipments and equipment across multiple regions to maximize utilization, reduce costs and ensure on-time delivery. The role supports business growth by managing load assignments, collaborating with internal teams and third-party partners and maintaining high service standards for customers.Shift: Business hours are Sunday - Thursday 1:00 pm – 9:00 pm with Friday and Saturday off. Hours at the beginning for training and onboarding will vary.Compensation: Starting Wages (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.Essential Duties and Responsibilities:Freight & Equipment Planning – Plan freight, shipments and equipment in assigned regions for maximum utilization and profitabilityLoad Assignment – Assign loads to ensure on-time pickup and delivery by collaborating with drivers, fleet managers and customer serviceIssue Resolution – Address and resolve issues, complaints or concerns related to new loads, deliveries or recoveriesCost Management – Manage deadhead to reduce costs and maintain profitable marginsTeam Equipment Utilization – Leverage team equipment to maximize productivityCustomer Communication – Communicate specific customer requirements to drivers for successful deliveryStakeholder Coordination – Interface daily with booking agents, distribution centers, customers and operations personnelQuote & Rate Management – Accept and assign new quotes and review rates to grow revenue and expand the customer baseTrailer Pool Oversight – Manage trailer pools and equipment to ensure profitability and customer satisfactionThird-Party Collaboration – Coordinate with third-party groups to retain lanes and reduce delay claim expensesRegional Support – Manage multiple regions to deliver effective solutions for customers and driversAccountability & Reliability – Maintain regular and reliable attendance while performing other duties as assigned to support team and business needsPreferred Qualifications: Previous transportation planning experienceIdeal Experience & Skill Set: 2-3 years route planning experience Customer service experienceDid You Know? CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution.CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements.The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.