EFB Program Manager

Job Description

Job Description

Operations Systems & EFB Program Manager

**Future Opportunity**

CSEngineering is seeking an EFB Program Manager to provide Advisory and Assistance Services (A&AS) in support of a federal aviation operations program. This role supports non-flying operational duties within an operational flying organization, with primary responsibility for managing the Electronic Flight Bag (EFB) program, associated mobile device management systems, digital publications, and related standardization/evaluation support functions.

Contractor support is intended to offset manpower reductions and reduce workload on operational personnel, enabling them to focus on primary mission execution responsibilities.

JOB RESPONSIBILITIES

• Serve as the primary Electronic Flight Bag (EFB) Program Manager at the organizational level, overseeing program administration, compliance, configuration control, and lifecycle management in accordance with governing guidance.

• Act as liaison between operational units and higher-level program offices for EFB policy, configuration updates, workflow submissions, and compliance tracking.

• Maintain EFB Manager appointment records and ensure proper documentation, routing, and record management.

• Administer approved Mobile Device Management (MDM) platforms (e.g., BlackBerry UEM or successor systems), including:

  • User account management

  • Device enrollment, configuration, issuance, and recovery

  • Software updates, patching, and resets

  • Device compliance audits and asset tracking

• Manage aviation software platforms and digital publications (e.g., flight planning and FLIP applications), ensuring proper access, configuration control, and publication currency.

• Coordinate with standardization/evaluation personnel and publication custodians to ensure technical orders, flight publications, directives, and aircrew information files remain current and standardized across all systems and collaboration platforms.

• Distribute updates to aircrew regarding publication changes, software releases, procedural updates, and system issues.

• Oversee commercial internet connectivity supporting EFB operations and coordinate with service providers to resolve outages and maintain availability.

• Coordinate with resource advisors to forecast sustainment costs, manage hardware inventory, and support budget planning.

• Serve as Equipment Custodian for EFB assets, maintaining accountability and overseeing proper decommissioning.

• Lead hardware refresh initiatives, including device enrollment, configuration, and deployment.

• Monitor operating system and software updates to anticipate obsolescence risks and support future capability planning.

• Prepare required reports, including EFB audit reports, sustainment and budget forecasts, inventory logs, compliance documentation, and standardization/evaluation administrative reports.

REQUIRED QUALIFICATIONS

Security Clearance: Secret Clearance.

• Minimum of two (2) years of experience administering Mobile Device Management (MDM) systems (e.g., BlackBerry UEM or similar enterprise MDM platforms).
• Minimum of two (2) years of experience managing electronic flight publications, aviation software platforms, or comparable mission-critical digital systems.
• Minimum of two (2) years of experience supporting Squadron, Group, or Wing-level operations, training, or standardization/evaluation programs, OR Minimum of three (3) years of experience supporting a DoD-equivalent aviation operations or technical program involving device management, publications control, or IT system administration.
• Experience with Microsoft Teams, SharePoint, and enterprise collaboration platforms.
• Experience in IT asset management, lifecycle planning, and configuration management preferred.
  Location: Minot, ND
  

COMPANY OVERVIEW

Who we are- CSEngineering, a Service-Disabled Veteran-owned small business established in 2002, is dedicated to becoming the premier engineering and services firm in our industry, all while prioritizing client satisfaction above all else.

What we do - With a rich history of excellence, we boast significant expertise in a wide array of areas, including satellite systems, weapons and missile systems, naval architecture, aviation systems, IT and Enterprise Architecture, and more. We offer a comprehensive range of services, including logistics, program management, and IT operations. As a recipient of the Hire Vets Gold Medallion award, we're proud of our commitment to veteran hiring, retention, and professional development.

Why should you be a part of CSE- At CSEngineering, our employees are at the heart of everything we do. We foster a culture of passion and growth, where individuals are encouraged to excel build fulfilling careers, and continually strive for excellence. Our dedication to innovation and excellence propels us forward, as we continuously strive to set new standards in our industry. Join us and be part of a team that's redefining what's possible.

CSE offers a competitive salary and comprehensive benefits package, including medical, dental, life, disability, 401k, and paid time off.

CSE is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity and veteran status.