Customer Service Associate
Bad Dragon
Customer Service Representative
Bad Dragon is a modern production, design, and fulfillment company headquartered in Phoenix, Arizona, specializing in the manufacturing and retail of adult products. The company is committed to maintaining a professional, efficient, and collaborative work environment that encourages innovation and continuous improvement.
Bad Dragon is seeking an experienced Customer Service Representative to provide exceptional service and online support to its customers. The successful candidate will demonstrate strong communication skills, professionalism, and the ability to build and maintain positive customer relationships.
This is a full-time, on-site position based in Phoenix, Arizona. The standard work schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m. Work hours may be adjusted based on operational requirements.
Job Duties
- Prepare for customer inquiries by becoming familiar with our products, services, and internal support policies.
- Resolve product and service issues by clarifying the customer's concerns, identifying root causes, proposing and executing effective solutions, and following up to ensure satisfaction.
- Respond to customer emails and live chats (and phone calls in the future) promptly and professionally.
- Deliver clear, friendly, and thorough responses with a focus on accuracy and empathy.
- Assist with warranty and damage claims, returned or abandoned packages, and replacement orders.
- Process order changes, refunds, and additional payments.
- Maintain accurate records of all customer interactions and resolutions.
- Provide basic technical support for website navigation, account access, and troubleshooting.
- Collaborate with other departments to discuss customer and company news and feedback.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Associate in Phoenix, AZ vacancy
- ...Customer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions...SuggestedContract workPart timeLocal area
Dollar Tree
Phoenix, AZ2 days ago - ...Family Dollar - 5109 West Thomas Road - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover...Suggested
Family Dollar
Phoenix, AZ10 hours ago - ...Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by...SuggestedWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shift
Walgreens Boots Alliance
Scottsdale, AZ3 days ago $19 per hour
...Customer Care Associate II National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps... ...volume inbound calls and providing effective quality customer service regarding property insurance. Support borrowers and Carrier...SuggestedWork at officeVisa sponsorshipWork visaAllstate
Phoenix, AZ21 days ago- ...Join a dynamic team where you'll enhance the shopping experience by assisting customers, managing transactions, and maintaining a welcoming environment. Bring your strong customer service skills and organizational abilities to thrive in a fast-paced retail setting. Enjoy...Suggested
Dollar Tree
Scottsdale, AZ4 days ago - Embrace the opportunity to become a Customer Service Associate and deliver outstanding shopping experiences. Engage with customers, manage transactions, and keep the store organized. If you have strong communication and problem-solving skills, and en
Family Dollar
Phoenix, AZ4 days ago - ...and delivers a distinctive and delightful customer experience. + Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience + Engages customers... ...Job ID: 1807238BR Title: Customer Service Associate Company Indicator: Walgreens Employment...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Scottsdale, AZ4 days ago - ...Customer Service Associate II Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers. Your...Contract workPart timeLocal area
Dollar Tree
Phoenix, AZ2 days ago $16 per hour
...Job Title Customer Service Associate Location Phoenix Sky Harbor Intl Airport (PHX) - Phoenix, AZ 85034 US (Primary) Job Type Full-time Category Customer Service Education Job Description Join our Field Team and help shape the future of...Full timeWorldwideWeekend workMarshall Retail Group
Phoenix, AZ3 days ago$16 per hour
...Job Title Customer Service Associates Location Phoenix, AZ 85034 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Job Description Join our Field Team and help shape the future of retail-where innovation, customer...Full timePart timeWorldwideWeekend workMarshall Retail Group
Phoenix, AZ3 days ago$15.5 per hour
...Customer Service Associate Starting hiring pay at: $15.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you...Hourly payTemporary workCasual workImmediate startAll shiftsFlexible hoursShift workRaising Cane's
Peoria, AZ4 days ago- Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
Family Dollar
Phoenix, AZ3 days ago - ...Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring...Work at officeImmediate startFlexible hoursNight shift
PGA TOUR Superstore
Scottsdale, AZ10 hours ago - Join our team as a Customer Service Associate and deliver exceptional shopping experiences! We are looking for individuals with strong communication and problem-solving skills to assist customers and manage sales transactions. If you thrive in a fast
Family Dollar
Sun City, AZ4 days ago - ...Customer Service Associate Location: Phoenix, AZ, United States Job ID: 2019-17159 Who We Are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods...Full timePart timeLocal area
Savers | Value Village
Phoenix, AZ4 days ago $13 - $20 per hour
...Customer Service Associate Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like...Flexible hoursHertz
Phoenix, AZ1 day ago$19 per hour
...Customer Service Associate II – National General | Remote Job Summary National General, part of The Allstate Corporation , is seeking a Customer Service Associate II to provide high-quality support for property insurance customers. This full-time, remote role offers $...Permanent employmentFull timeContract workRemote workVisa sponsorshipSchool Result
Phoenix, AZ10 hours ago$13 - $20 per hour
...appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned... ...difficult situations, you have great tact and charm. As a Customer Service Associate, you will be interacting with Hertz rental car customers...WorldwideFlexible hoursThe Hertz Corporation
Phoenix, AZ4 days ago$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible... ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting...Hourly payFull timePart timeFamily Dollar
Glendale, AZ2 days ago$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and...Hourly payFlexible hoursCircle K
Phoenix, AZ2 days ago$13 - $16 per hour
Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness...Hourly payFull timeFlexible hoursAce Hardware
Peoria, AZ6 hours ago$15.5 per hour
...Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You will be responsible for batching documents, keying data from...Work at officeLocal areaXBP Americas
Phoenix, AZ1 day ago$15.5 per hour
...Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work. You will be responsible for batching documents...Work at officeXBP ASIA
Phoenix, AZ3 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull timeTractor Supply
Sun City, AZ2 days ago$15 - $18 per hour
Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting...Hourly payBest Buy
Sun City, AZ6 hours ago$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Glendale, AZ3 days ago- ...& graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant's time will be... ...information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires...Work at officeLocal areaShift work
FedEx
Scottsdale, AZ4 days ago - ...SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to... ..., suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store'...Work at officeLocal areaShift work
FedEx
Phoenix, AZ3 days ago - ...and delivers a distinctive and delightful customer experience. + Registers sales on... ...fair, friendly, and efficient checkout service. Customer Experience + Engages customers... ...Job ID: 1813387BR Title: Customer Service Associate - Temporary Company Indicator: Walgreens...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Phoenix, AZ4 days ago - ...TJX - 1919 East Camelback Road - Responsibilities: Greet customers appropriately and provide assistance; Observe and report suspicious... ...a manager; Maintain front-of-store presence or department presence; Refer customer requests to store management or customer service...
TJX
Phoenix, AZ2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Associate. Be the first to apply!
Related searches
- customer service representative csr Phoenix, AZ
- customer retention representative Phoenix, AZ
- service representative Phoenix, AZ
- client retention specialist Phoenix, AZ
- bilingual customer support specialist Phoenix, AZ
- customer service associate remote Phoenix, AZ
- customer service representative ii Phoenix, AZ
- international customer service representative Phoenix, AZ
- employee relations assistant Phoenix, AZ
- full time customer service representative work from home Phoenix, AZ