Veterinary Receptionist - Mt. Washington, KY

Who we are

Elk Creek Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Experienced Veterinary Receptionist
• Status: Full-Time
• Salary: Negotiable and based on experience
• Schedule: 4x10-hour shifts. Rotating Saturdays (8 am - noon). Closed Tuesdays.

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Are you ready to make a difference every day?

Elk Creek Animal Hospital is seeking a Veterinary Receptionist to join our exceptional team. If you have a passion for animal care, enjoy working alongside a supportive team, and take pride in delivering outstanding service to patients and clients alike, we'd love to meet you.

We are more than a group of compassionate veterinary professionals-we are a collaborative team that works together to provide exceptional patient care and client service. Every team member plays an important role in creating a positive experience for pets and their families while supporting one another along the way.

Why Our Veterinary Team Loves Elk Creek Animal Hospital

• Supportive and collaborative team culture
• Opportunities for professional growth and continued learning
• Meaningful work helping pets and the people who love them
• Leadership that values communication, teamwork, and employee success
• A positive environment where your contributions are appreciated
• A workplace focused on compassion, respect, and exceptional care

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

What Our Veterinary Team Members Bring

• Strong problem-solving skills and the ability to handle client concerns with empathy
• Familiarity with veterinary terminology and hospital workflows (preferred)
• Experience with practice management software (Avimark, Cornerstone, ezyVet, Idexx Neo, etc. a plus)
• A positive attitude and ability to contribute to a supportive, upbeat team culture
• Excellent customer service skills with a focus on building long-term client relationships
• Strong attention to detail
• Excellent multitasking skills and the ability to stay calm in a fast-paced environment
• Strong organizational habits

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

We cannot wait to tell you more. Apply today and discover what makes Elk Creek Animal Hospital such a rewarding place to build your veterinary career.

Diversity, equity, and inclusion are core values at Elk Creek Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.