Veterinary Receptionist - Spokane, WA

Veterinary Receptionist Position

Regal Veterinary Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: $17.50–$19.00 per hour; negotiable based on experience and qualifications

Schedule: Four-day work week (including Saturdays); no nights, on-call shifts, after-hours emergencies, or holiday hours

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a veterinary reception role where you can enjoy predictable scheduling, build lasting client relationships, and actually take your lunch break? We'd love to meet you.

At Regal Veterinary Clinic, we know exceptional patient care starts with exceptional client service. We're looking for a friendly, organized Veterinary Receptionist who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating a welcoming experience for every client who walks through our doors.

We believe a happy team provides the best care, which is why we've created a workplace that values collaboration, work-life balance, and supporting one another every day.

Why You'll Love It Here

• Four-day work weeks with predictable scheduling
• No nights, on-call shifts, after-hours emergencies, or holiday hours
• Real opportunities for mentorship and professional growth
• Supportive team that genuinely enjoys working together
• Positive workplace where kindness, communication, and teamwork come first
• Meaningful relationships with clients and their pets
• A culture that celebrates your individuality and contributions

What You'll Do

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer phones, schedule appointments, and manage multiple priorities throughout the day
• Maintain accurate medical records and client information
• Process payments, invoices, and daily financial transactions
• Respond to client questions and direct calls to the appropriate team members
• Recognize urgent and emergency situations and communicate them appropriately to the medical team
• Coordinate with doctors and technicians to keep the hospital running efficiently
• Help create an exceptional client experience from check-in through checkout

What You'll Bring

• High school diploma, GED, or equivalent
• At least one year of customer service experience; veterinary experience is preferred
• Outstanding communication and client service skills
• Strong organizational and multitasking abilities
• Confidence using computers and learning new software
• Positive attitude and willingness to both ask for help and support your teammates
• Compassion for clients, patients, and coworkers
• Ability to remain calm, organized, and professional in a busy environment

The Extras You'll Actually Feel

• Leaders who value your ideas and support your professional growth
• A collaborative team that's always willing to help one another
• Meaningful work helping pets and the people who love them
• A positive culture where teamwork and laughter are part of every day
• Mentorship and encouragement as you continue growing your career
• A workplace where your contributions truly make a difference

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a veterinary hospital where your organizational skills, compassion, and client service abilities will be appreciated every day, we'd love to hear from you.

Apply today and discover why Regal Veterinary Clinic is such a rewarding place to build your veterinary career.

Diversity, equity, inclusion, and belonging are core values at Regal Veterinary Clinic and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.