Unit Secretary

Behavioral Health Crisis Center Professional

The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability.

LOCATION: Dublin, GA

The Community Service Board of Middle Georgia (CSBMG) is seeking dedicated professionals to join our team at our new state-of-the-art Behavioral Health Crisis Center (BHCC). This facility provides critical support and stabilization services for individuals experiencing behavioral health crises in a safe, structured environment. Join us in making a meaningful impact through compassionate, person-centered care.

Responsibilities:

• Monitor CSP board to ensure accuracy of admissions, discharges, and individuals requiring review; communicate updates to the Charge Nurse
• Facilitate nurse-to-nurse and provider-to-provider communication
• Answer and direct calls at the nurses' station to appropriate staff
• Communicate admissions and discharges among TO, CSC, and CSU teams
• Prepare and organize treatment team documents, including signature pages and lab results for provider review
• Maintain accurate and up-to-date Cardex information
• Scan and upload documentation into charts, ensuring completeness and accuracy
• Maintain shift reports and submit to the Charge Nurse for review
• Manage and update waitlists, including contacting individuals regarding placement status
• Prepare and distribute necessary forms (e.g., PIN sheets, COVID screening forms)
• Maintain a clean and organized nurses' station, ensuring no PHI is left unsecured
• Track and submit 1013 documentation and notify staff of upcoming expirations within required timeframes
• Coordinate with food services to confirm daily census and special dietary needs

Qualifications:

• High School Diploma or GED equivalent
• Previous clerical, administrative, or customer service experience preferred
• Proficiency in Microsoft 365 Office applications (Word, Excel, Outlook)
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Strong interpersonal skills and ability to interact professionally with staff, clients, and visitors
• Basic data entry and documentation skills
• Ability to maintain confidentiality and handle sensitive information appropriately
• Ability to work independently and as part of a team
• Willingness to work flexible schedules, including evenings, weekends, and holidays as needed

Here's what would put you over the top:

• Knowledge of medical or behavioral health terminology
• Experience handling multi-line phone systems and front desk operations
• Strong customer service experience in a fast-paced environment
• Experience supporting clinical or administrative teams

Benefits of Working with CSB of Middle GA:

As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including:

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility Companywide!
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!
• & So Much More!

At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position.

6 AM to 6 PM | 6 PM to 6 AM