Sales Support Administrator

Sales Support Administrator Littleton, Massachusetts, United States This role involves processing orders, data entry, and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service. Key Responsibilities: Answer incoming sales calls, address customer inquiries, provide product information, and process orders Accurately enter and maintain data in CRM and order management systems Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery Make outbound sales calls to potential and existing customers to promote products and services Collaborate with the sales team to follow up on leads and close sales Provide exceptional customer service by resolving issues and answering questions promptly Prepare reports and updates on sales activities and customer interactions Support administrative tasks and assist other departments as needed Stay informed about products, promotions, and market trends to better assist customers MUST HAVES: At least 2+ years experience in a sales, account manager or sales support role Strong verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software