Hotel Engineering Supervisor
Marriott Phoenix Resort Tempe at the Buttes
Job Description
Job Description
Job description:
Responsibilities:
- In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department
- Maintain a warm and friendly demeanor at all times
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
- Attend all hotel required meetings and trainings
- Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
- Comply with Company Standards and regulations to encourage safe and efficient hotel operations
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to show initiative, including anticipating guest or operational needs
- Perform other duties as requested by management
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair
- Ensure that the hotel is in compliance with all local, state and federal laws
- Supervise the Engineers and ensure they are properly trained in the customer service program, standard operating procedures and loss prevention standards
- Review all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner
- Assist with the administration of all vendor contracts controlled by the Engineering Department hotel standards
- Assist as necessary with special projects and renovations
- Repair and program hotel electronic lock system
- Assist in scheduling preventive maintenance tasks
Vacancy posted 15 days ago
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