SaaS Technical Support Specialist (PST)
$60k - $93kIterable
Iterable is seeking a Technical Support Specialist based in the PST time zone. The ideal candidate will demonstrate problem-solving skills while supporting customers with the Iterable platform. Responsibilities include answering technical inquiries and writing support articles. This role offers exposure to cross-functional teams and career development opportunities. Benefits include a competitive salary range of $60,000 - $93,000, alongside perks like flexible PTO, health allowances, and professional development support. #J-18808-Ljbffr Iterable
$60k - $93k
The Technical Support Specialist will provide proactive, expert support to Iterable customers across multiple channels, helping them troubleshoot issues... ...technical questions. Passion for startups, software, and SaaS products. Bonus Points Previous experience in a B2B...SuggestedLocal areaFlexible hours$50.93k - $75k
Technical Support Specialist Department: 509 Support Operations Employment Type: Full Time Location: San Francisco, California Reporting To: Graham... ...Support, Production Support or related title of SaaS or complex software application or CRM solutions. Languages...SuggestedFull timeLocal areaMonday to FridayNight shift$60k - $67k
Conductor LLC is seeking a Customer Support Specialist in San Francisco, California. The role involves providing technical support through various channels and enhancing the overall customer experience. Candidates should possess a bachelor’s degree in a related field and...Suggested$75.52k - $90.62k
IT Business Analyst - SaaS Solutions Starting Salary Range: $75,518 - $90,621 GGRC is... ...implement and optimize SaaS applications that support organizational operations. This role... ...of the business and translating them into technical requirements, and ensuring SaaS solutions...SuggestedWork at officeLocal area- A community-focused non-profit organization in San Francisco is seeking an IT Business Analyst specializing in SaaS solutions. This role involves collaborating with various stakeholders to analyze business needs, implement efficient SaaS applications, and ensure operational...Suggested
- ...IT Business Analyst to work with various departments to enhance SaaS solutions. The ideal candidate will have a Bachelor's degree... ...applications. Key responsibilities include analyzing business needs, supporting SaaS implementation, and providing end-user training. The...
$60k - $67k
Conductor-LLC is seeking a Customer Support Specialist in San Francisco. This role focuses on providing exceptional technical support through various communication channels. The ideal candidate will have a strong customer service background and technical troubleshooting...- ...Apply is seeking a Technical Support Engineer based in San Francisco, CA. This role requires strong problem-solving skills and a commitment... ...3 years of experience in technical support, particularly in SaaS environments. U.S. citizenship is required for federal clients...
$106.7k - $121.7k
...services firm is seeking a Principal Associate, Support Engineer to ensure the reliability and performance of their SaaS product. The ideal candidate will have a... .... Responsibilities include providing advanced technical support, diagnosing software issues, and collaborating...Remote work- Socure Inc. is looking for a Technical Support Engineer in San Francisco, CA. The candidate will be responsible for providing outstanding technical... ...candidates will have a Bachelor’s degree and 3+ years of SaaS support experience. Strong SQL skills and excellent...Shift work
$37.5 - $80.3 per hour
...amplifies craft instead of replacing it. As one of our founding Technical Support Specialist on the Product Support team for Figma Weave, you'll have... ...working in a QA or Support environment for a technical SaaS product ~ Troubleshooting and debugging experience across...Hourly payRemote workWork from home$60k - $93k
Iterable seeks a Technical Support Specialist to provide proactive support to customers across various channels, including email, live chat, and phone. The role involves resolving a wide range of technical issues while ensuring a positive customer experience. Ideal candidates...$114.8k - $158k
Gem is seeking a Technical Support Engineer in San Francisco to enhance customer support through in-depth product knowledge and user advocacy... ...4 years of experience in a support position, preferably in SaaS, excellent communication skills, and familiarity with OAuth and...$63k - $79k
Odoo is hiring a Technical Support Specialist in San Francisco, CA, to enhance the efficiency of small and medium-sized businesses. This hybrid role requires proficiency in Odoo’s SaaS applications, strong communication skills, and a problem-solving mindset. Responsibilities...$63k - $79k
Odoo in San Francisco is seeking a Technical Support Specialist to provide effective support to our SMB customers. In this hybrid role, you will leverage your expertise in Odoo's SaaS applications to address customer inquiries and enhance their satisfaction. Ideal candidates...- ...recognition processes. Ideal candidates will have a BA/BS in finance/accounting, preferably with a CPA and 3+ years of experience in the SaaS/Technology sector. Those with proficiency in Excel and experience with NetSuite or Salesforce will find themselves well-suited for...
- ...requirements, configuring solutions, developing proofs of concept, and testing functionalities. Candidates should have experience with SaaS platforms, No-Code tools, and strong communication skills. This role offers collaboration with cross-functional teams and...
$85k - $105k
...A leading ERP solutions company in California is looking for a Technical Support Engineer to provide exceptional support and solutions to SMB customers. This hybrid role in Brisbane requires strong problem-solving skills and professional fluency in French, with responsibilities...$108k - $117.5k
...leaders, helping structure and solve complex issues. You will support commercialization efforts for the topic/sector working, in... ..., GTM, M&A and/or Operational Excellence in Enterprise Software/SaaS sector Communicating with case teams and clients team members...Work at officeLocal areaFlexible hours- ASHBY in San Francisco is seeking a Product Support Specialist to provide technical support during weekend shifts. Responsibilities include engaging with customers to troubleshoot complex SaaS issues and contributing to internal projects aimed at improving team efficiency...Shift workWeekend work
$37.5 - $65.4 per hour
Figma is seeking a Customer Support professional to enhance user experiences. The role involves direct communication with customers via... ...years of customer support experience, a strong understanding of SaaS, and excels in communication and problem-solving. This position...Remote jobHourly payFlexible hours$85k - $105k
A leading ERP software provider in Brisbane, CA is seeking a Technical Support Engineer to deliver tailored solutions for SMB customers. The role combines technical expertise with strong communication skills to troubleshoot and resolve issues across platforms. The ideal...- Rootly is seeking a Technical Support Engineer in San Francisco to revolutionize incident management. The role involves managing customer inquiries, providing technical support, and documenting processes. Ideal candidates have a Bachelor’s degree in Computer Science and...3 days per week
$72k - $85k
A life-saving technology firm in California seeks a Technical Support Engineer to diagnose and resolve issues in real-time across their connected hardware and software platform. This role emphasizes customer interaction, log analysis, and presents a unique opportunity to...- A global ERP solutions provider is seeking a Technical Support Engineer to provide technical solutions and support for SMB customers. This hybrid role in Brisbane, CA involves resolving technical issues, collaborating with teams, and advising customers. Ideal candidates...
$85k - $105k
A leading software company in Brisbane, CA is seeking a Technical Support Engineer to deliver technical solutions and support for SMB customers. In this hybrid role, you'll solve complex challenges, manage support tickets, and serve as a trusted advisor. A Bachelor's degree...- Fal is seeking an experienced Accounts Receivable Specialist in San Francisco to manage the accounts receivable process and improve cash... ...ideal candidate will have over 3 years in AR, preferably in a SaaS environment. Responsibilities include managing invoicing, payment...
- ...Technical Support Specialist We are looking for a detail-oriented and customer-focused Technical Support Specialist to assist users with technical issues and provide effective solutions. This role is responsible for troubleshooting problems, supporting systems and...
- ...Technical Support Specialist As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier...Remote workFlexible hours
- Rippling is seeking a Customer Support professional in San Francisco to assist with complex billing inquiries and ensure customer satisfaction... ...knowledge. Ideal candidates have 1-4 years of experience in SaaS and excellent communication skills. A commitment to fostering a...
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