Loss Prevention Manager

Overview The Loss Prevention Manager plays an important role in the safety and success of the hotel. The primary job function is to develop and implement strategies to prevent loss and ensure workplace safety. The Loss Prevention Manager oversees the Loss Prevention Department to respond effectively to all security and safety related incidents. The candidate will provide leadership, coaching, training, and progressive discipline to all associates within the department. Responsibilities include managing lost & found, investigating property and injury losses, preparing detailed reports, conducting fire drills, maintaining hotel safety, and leading monthly safety meetings. Responsibilities Oversee the Loss Prevention Department to ensure proper and effective response to all security related incidents Implement strategies that positively impact loss to the hotel Analyze major shrink opportunities using current reporting and suggest affordable, effective software solutions to streamline this process Develop and oversee hotel loss prevention operations, incorporating reporting, detection, and investigations in accordance with corporate policy Design, implement, and control loss prevention policies Collaborate with upper management and other department managers to identify opportunities to reduce loss while enhancing customer safety and satisfaction Develop and deliver training programs for all levels of field personnel to address loss prevention issues and promote safety Partner with Upper Management, Human Resources, and department managers to conduct investigations and operational assessments, creating action plans that address safety and loss prevention Implement new loss prevention technologies, including intrusion/fire alarms, CCTV systems, and locks Train, certify, and support Hotel Management in the Manager of Duty (MOD) Process Serve as Manager of Duty when assigned and required Competencies Judgement/Decision making skills Integrity Stress management Independence Resourcefulness Adaptability Team player Written/Oral communication Energy Team building Skills Problem solving & decision quality—use logical and analytical methods to produce effective solutions Relationship management—build constructive and effective relationships with diverse hotel department leaders Influence at all levels and work effectively within a team Planning and priority setting—set objectives and goals and organize work to exceed expectations Strong organizational and time management skills Strong listening, written, and oral communication skills Education and Experience Bachelor’s Degree in a business related field Previous law enforcement experience Familiarity with progressive loss prevention and safety strategies Familiarity with the hospitality industry, especially hotels Formalized interview/interrogation training Knowledge of OSHA policies Ability to handle stressful situations involving hotel guests and associates Ability to be on your feet for 8 hours or longer during a shift #J-18808-Ljbffr