Employee Parking Office Agent - Denver International Airport

Denver International Airport Job Posting

Denver International Airport has an opening for an entry level Employee Parking Office Agent. Employee Parking Office Agents must have strong customer service skills paired with the desire to work within a fast paced, high-volume environment and a supportive team.

Additionally, as a Employee Parking Office Agent you can expect to:

• Provide excellent customer service to both internal and external customers
• Provide information regarding parking permits to employees of the city, airlines, tenants, vendors, and the general public
• Multi-task frequently, managing multiple projects, with constant interruptions
• Communicate professionally through phone calls, in person, electronically, and written correspondence
• Adhere to Parking and Transportation policies and procedures and City Municipal Codes
• Requires scheduling flexibility (Sunday-Saturday) and occasional required overtime
• Requires long periods of standing, as well as lifting, carrying, and transporting various items
• This position requires driving and the ability to operate City vehicles.

Our ideal candidate will have some or all of the following skills and experience:

• Minimum of two years customer service experience in a fast-paced environment
• Demonstrated ability to handle multiple tasks with constant interruptions
• Demonstrates excellent attention to detail
• Experience in cataloging, data entry, or warehousing
• Excellent team player
• Microsoft Office skills, at least at an intermediate level
• Excellent communication skills
• Experience providing customer service over the phone

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Experience: Two years' experience performing cashiering, contract monitoring, inspection, or customer service work requiring the explanation of rules, codes, regulations, and procedures
• Education & Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
• Licensure & Certification: Requires a valid Driver's License at the time of application.

FBI criminal background checks are required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Denver International Airport is a 24/7/365 team operation. If staffing challenges arise, weather conditions warrant, or an emergency crisis occurs, all DEN employees will be required to work extended hours and/or alternative shifts (including nights, weekends, and holidays).

Since opening on Feb. 28, 1995, Denver International Airport (DEN) has become one of the world's busiest airports. In 2025, 82,427,962 passengers passed through DEN, making DEN 4th busiest airport in the U.S. and the world's 10th busiest airport. DEN is Colorado's primary economic engine, generating $47.2 billion in annual economic impact for the state. At DEN, we are committed to fostering a diverse, inclusive, and equitable workplace. We celebrate individuality and strive to keep Equity, Diversity, Inclusion & Accessibility (EDIA) at the center of all that we do.

This position is expected to stay open until 8/18. Please submit your application as soon as possible and no later than 11:59pm on 8/17 to ensure consideration.