Front Desk Clerk

Job Description

Job Description

ProHealth Partners is an established multi-specialty physician group and has been providing care to patients over the last 30 years. Our network includes over 250+ physicians in over 100+ clinics throughout the greater Long Beach, Los Angeles, Orange County, and Inland Empire areas.

We are seeking a Front Desk Clerk to support our busy clinical office in Lakewood, CA .

 

Job Type: Full-Time, Direct Hire

Hours: Mon-Fri, 8:30am-5:30pm

Pay: $23-25/hr

 

Responsibilities:

• Greet and check in patients

• Verify insurance coverage and demographic information

• Maintain accurate documentation in the EHR system

• Schedule, confirm, and reschedule appointments and follow-up visits

• Answer incoming calls and respond to patient inquiries

• Route messages to appropriate staff members

• Collect co-pays and patient balances

• Process patient payments accurately

• Assist with referrals, prior authorizations, and medical records requests

• Monitor patient flow and communicate wait times professionally

• Complete daily administrative tasks, including scanning, filing, and stocking front desk supplies

Qualifications and Skills:

• At least 2 years of front office experience in a clinical healthcare setting

• Bilingual, required

• Ability to work effectively with a diverse patient population

• Organized and patient-focused

• Comfortable working in a fast-paced, collaborative clinical environment

ProHealth Partners is an Equal Opportunity Employer

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