Administrative Assistant

Job Description

Job Description

Job Title:  Administrative Assistant

Location:  Westampton, NJ

Compensation: $25 hourly during probationary period *, then $55,000 annual salary

Position Overview

America Works is seeking a highly organized Administrative Assistant to support daily office operations and program compliance. This role is critical in maintaining accurate documentation, supporting staff and clients, and ensuring smooth business operations.

Key Responsibilities

Administrative & Clerical Support

• Provide general clerical support (mailing, scanning, filing, faxing, copying).
• Create and maintain intake folders for all the programs.
• Upload documents into Salesforce and maintain accurate client records.
• Screen and redirect calls; greet visitors professionally.
• Record and type staff meeting minutes.

Office Operations

• Maintain office supply inventory and coordinate deliveries.
• Track equipment logs, inspections, and safety compliance.
• Monitor fire extinguisher checks and general safety standards.
• Open and close the office as scheduled.

Technical & Systems Support

• Open service tickets with Intermedia and Comcast; coordinate with IT.
• Upload county referrals and track them internally.
• Conduct outreach via phone, text, and letters.
• Assist with orientations and client intake applications.
• Support resume development and resource research.
• Assist with job fair preparation and outreach campaigns.

Qualifications

• 1–2 years administrative experience. Bachelor’s degree preferred
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office and Salesforce (preferred).
• Professional communication and customer service skills.
• Ability to maintain confidentiality.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off Package
• 401K with Employer Matching After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

* This role maybe onboard on a staffing agency payroll.